I reset the network settings to their default (ethernet has been/is still unplugged). Still getting the same diagnostic error.
Reset the receiver with the red button. Still getting the same diagnostic error.
One more thing:
I just ran a system test and got the following message:
Cannot Detect Home Network
Your receiver is configured to work with a home network but the network was not detected. Please check your network cabling and equipment. Select "Test Again" to see if this has solved the issue...
Today I got a call from a Directv case manager (anyone know what that title means?) she said they were sending all my info to their engineering department. Hopefully I'll get some type of answer. Do you think it could just be that my HDDVR is defective and won't share the playlist with the...
Ok...just figured out what the SWiM is...
There is only one coax going into the back of my receiver. The SWiM is plugged into an electrical outlet and it has a green light.
Sorry, but I'm not sure what the SWiM is, can you clarify...
In reference to the earlier questions: I do only have one DVR and it is in the the living room, (he named that LR) in the bed room it is just an HD receiver, no DVR (it's labeled BR).
The original tech left a golf ball sized hole in the wall where he ran the coax into the living room. He wasn't able to get the signal strength that he needed and Direct wouldn't authorize the install or give him a waiver...so he left my house around 7:30 pm and returned about 10:45. I asked...
I just switched from Dish to Direct. So far Direct has had a lot of problems.
Here's where I need help:
I have an HD DVR in the living room and a regular HD receiver in the bed room. The MRV hasn't worked yet. The original installer left without it working. Tech support walked me through...