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I have it. I've only had DirecTV for 8 months now and have already had to use it once to get realigned. I started losing signal with the slightest amount of rain. I had to get the dish realigned, some of the fittings were loose, and the tech added a support to help hold the dish a bit more...

I had an install done in Worcester a week or 2 ago. The installer does call you just before he heads over to your house, but that's about all the contact you will have with them before the install. The equipment I got were 2 brand new HR-22 HD DVR's. I also ordered 1 SD box, but I'm not...