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Update: Well, we FINALLY have our HD tv! DishNetwork sent out an in-house QA guy to install our system and he was FABULOUS. He did a complete re-installation and when he fired it up, the 622 was 'bad' so he just went out to the van to get another one--it worked perfectly. (Subcontractors...

How do you get this free Showtime? Just ask? Who?

Definitely email the ceo if this guy arrives with any questionable issues (ie drugs/alcohol). You can see my experience under the "Drunk Technicians" thread... heads seem to be rolling and things are moving ahead quite quickly since I wrote that email. I hope you get things installed...

Another update: 2 more calls from Dish Network exec's in the past 1/2 hour. They are sending an in-house installer first thing in the morning (NOT Linkus) from Los Angeles. They are taking this case from the Main Offices, and my contact people are all in Los Angeles and Colorado (direct...

If it didn't happen to me, I'd have been laughing too. It sounds like a Seinfeld routine. Really. "That couldn't happen, could it?" would be most people's reactions...

Update (Thursday lunchtime): WOW, well my email found its way to the VP's offices and I have received 2 calls so far this morning from the offices of the VP in charge of the Executive and the VP in charge of Installation. They are mortified and launching a HUGE investigation into the company...

Yeah well we are stuck with LinkUs. The subcontractor, RSG, was the one that sent and defended the guys yesterday. Here is the latest: Okay, well I never did get an answer to my email, but I found the name of the VP in charge of technician/installations and called. I got (of course) an...

(I posted this to DBSTalk but wanted to share with you all, too...) Well, there I was... (a good beginning to any story) Like others, I had an appointment on Saturday but was cancelled (family "thing"--yeah right, Labor Day weekend) less than an hour before he was to show up.... was...