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I really appreciate having someone from Dish helping out here. Especially after a frustrating phone experience. But I'm curious as to what the success rate is with these assisted incidents? Just so I can set my expectations accordingly...

As I previously mentioned, not all ISFcc calibration settings are user accessible, not even via the service menus (which I did happen to use at delivery to verify the "break in" hours promised by the calibrator). At least this is what I was told and it seems to be supported by the VT30 threads...

There is no user access to the ISF settings (or so I was told). I believe they are in a file you can save if you have the CalMAN software. I asked for the file but never received a reply from the calibrator. I didn't even get a calibration report, though it was promised to me on several...

Thanks for the help - I didn't expect it on the weekend! PM sent...

Thanks for the quick responses everyone! I figured out what DIRT meant after reading a few threads, but I wasn't sure what kinds of problems they helped out with. And I was pretty sure this could get resolved without replacing my DVR's, which most likely would not fix my problem, but I wasn't...

I bought a Panasonic VT30 a year ago after much research and debate. One of the attractive features was the ability to have it professionally calibrated, including ISF Day and Night modes. So I paid the retailer the fee for the calibration (which was done after "proper" pixel aging) which was...

I tend to be long winded, so grab a cup of joe -- or your favorite beverage -- and see if you might be able to help out a frustrated Red Sox fan. :coffee I updated my programming two days ago using the online Dish website. I've used it before without problem. I removed the Multi Sport Package...