Search results for query: *

Ah, the $10 charge... Thats still pretty cool though. If you wanted to signup for HBO for the end of the season of a show or something you could get it for 31 days then cancel. I remember having sprint when a package change meant a contract extension :mad: Fortunately they have changed tunes...

I went with the plus hd dvr for 72.99, 2 addtl receivers 4.99 each. I still had an old 9.99/mo credit from a previous NFL superfan dispute. The rep was very nice she assured me those credits would stay, and the switch was very easy. I was on the website today and noticed you can do all of the...

Well, the time has come. My special signup package has expired, and I need to make a decision for a permanent package to settle on. I have one hd-dvr, and two regular boxes in the bedrooms. Based on the website there doesn't seem to be many choices. I see the 'plus HD DVR' packake for 72.99...

Well, I worked in a call center for a few years. I don't always have the success that some do, but I usually do pretty good. For new customers sales misrepresentation is the cadillac of complaint reasons, there is really no defense from it. Even if they say they don't care they're still not...

I can't cancel, just started 2 year contract, heh >< Anyway, just got off the phone with them. The first rep was quite firm about not giving it to me for free. I said I felt misrepresented by sales, she even went as far as to say the marketing materials on very clear on this! Which I feel...

Wow, I feel totally duped by sales. How can they offer ST, make you pay $10/mo in HD charges, and then want $99 more for HD ST? That is really shady. I'm going to call them and bitchbitchbitch, will post back :)

Guys forgive my ignorance. I'm a new customer of about 1-2 months now, and I signed up on the premium free for 4 months if you sign up for ST. So, do ST subscribers like me get superfan? And while I'm at it, what exactly is superfan? I'm looking at the website and it says games in HD, red...

There was a double header yesterday, that could have been part of the screw up. The game played at NoonCST yesterday was actually scheduled for 6PM the night before...

I took inbound customer service for a large national telephone company for a while, and this was their policy as well. The attitude around the company was not that we were trying to screw people, just the way it was. I also saw scenarios when our system screwed up and people were getting, for...

I have the same setup the OP is speaking of, and mine is the same as well. Hopefully they continue to improve it..

They guy should call you that morning, then you'll have his cell on callerid Like I said, I suggest that when the guy gets there that you go outside with him and put a gameplan together. Where the dish will go, wiring plans etc. And don't be afraid to be firm (but polite) with him...

I just switched from comcast a few weeks ago. They had to use two wires for my hd-dvr. My reception has been ehh OK so far, a few times it will pixel out briefly. During one 'storm' (well not really a storm, just a storm approaching from the direction the dish points) we lost it for 5-10...

Bad link

I didn't really think I was getting more than I paid for. Actually I was expecting blackouts. It just turned out that my first week of service was with the EI free preview. It's kind of cool that some of you live in an area where you get two (or more) teams. Getting only Chicago locals is...

Ya, the wesite is showing me as Chicago only.. which is kind of what I expected. I knew it was too good to be true! :p To be honest, this is just another reason why I will end up dropping my premier package to go with something cheaper. The movie channels aren't a huge deal to me, and these...

Ya, I dunno.. I was thinking that too, but these are on the FSN networks included in the premier package, not the actual MLB channels... Could be tho :confused:

I'm a relatively new subscriber, so forgive me if this is common knowledge. But it seems that sometimes we will get the extra games on the various regional FSN networks, and then nights like tonight when all are blacked out. I live in the Chicago local region. Were the games we were getting...

Just got one today, now they're calling themselves "The Association" Same PO Box 6304 Dover addy though. Its so ironic that I found this forum the other day for directv purposes, now I get this letter and google the address and I find my way back again on something completely unrelated. Call...

Most of the contractors probably won't care. They're getting paid for your new install. I'd guess a nice ham sandwich and glass of sprite will get you out of that dilemma.

Yep, I had my install done yesterday without a phone line, hd-dvr and all is fine. You can even order pay per view over the phone through a rep, over the phone automated, or on the internet (i think), however there are a charge for those.

Aww, hehe I was looking for a note in the info or something as to what reso the shows/channels are being broadcast in. Do you just know off the top of your head that fox is 720p, or is there somewhere in the onscreen guide that it can be checked?

I just wanted to post an update of what happened... Well, the sales support rep never called me back, so I called back in to customer service and explained that I was promised a free upgrade on my other boxes. The rep stated that she couldn't do it, but suggested I escalate the call to their...

Thanks for the help guys. Ya, the guy is here now and he told me the older style hughes boxes are probably not good to go with. I called right away and got in touch with someone on the sales support team. She told me I could modify the order and have this guy run the lines and put in used...

Hi guys, nice forum you have here. :up I'm switching from comcast to dtv, the installer is coming in a few hours. Here is my question... I have 3 old directv boxes, a few hughes boxes from a dtv contract I had a few years back, and a directv+ dvr that I scooped up from my dead uncles house...