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  1. M

    C61K-700 2 out of 3 show Not Connected to HR54/700

    Does anyone have any suggestions. Thanks
  2. M

    C61K-700 2 out of 3 show Not Connected to HR54/700

    The C61 will show running self test and will quickly go black. The logo on the front also will go off. This occurs on all 3 units. I looked at the splitter and everything looks tight. Do you think the splitter is bad? Is there a way to test it or do I just need to swap it out to see if it...
  3. M

    C61K-700 2 out of 3 show Not Connected to HR54/700

    Before moving the C61, I checked the 3rd one. Now it is not connecting to the HR54. On the Network summary screen on the HR54 all 3 are Not Connected. Last night one worked. Is the HR54 bad? I have already tried to reset using the red button and tried by unplugging from power for a few...
  4. M

    C61K-700 2 out of 3 show Not Connected to HR54/700

    I also checked the network led on the front of the C61. There is no light on the 2 that are not connecting. The power on the the back of the unit is green.
  5. M

    C61K-700 2 out of 3 show Not Connected to HR54/700

    Only one of my C61K are working. Two start up and go black on the front. I have unpluged the C61K and HR54 and plugged back in but so far not luck. The Network Summary on the HR54 show 3 C61K. One has a status of WIRED, two have a status of NOT CONNECTED. Any suggestions?
  6. M

    Question about neighboring locals

    I have the same issue as the OP. I am in the Joplin, MO/Pittsburg KS DMA. KTUL channel 8 from Tulsa is now on the guide but it can not be viewed.
  7. M

    Is there a 30 second back button?

    When I use the skp forward button many time I press it one too many times to get past the commercials. To go back I press the button above the rewird. It takes many punches to get it to go back far enough. Are there any shortcuts/tips to do a 30 second back?
  8. M

    C61K goes black after starting self check

    Thank you for the information. The genie is now in a different room using a different set of cables include the HDMI. I wish DirecTv would ship me a replacement without the service call. Do they do anything without sending out a service person?
  9. M

    C61K goes black after starting self check

    One of my C61K goes black after starting the self check. I have tried to reset it (red button), unplug it for a few minutes, tired resetting the main receiver HR54 and it did not work. I switched rooms with another C61K and the problem stays with the bad genie. It now doesn't work in a...
  10. M

    How do you connect the DirecTv Android App to the playlist

    I have an HR54 and attempting to view the playlist on the android app. The app is on the same network as my DVR. ( I have disabled 4G service on the phone to force the app to use the same network as the DVR. ) The app can not find the DVR when searching. I also have tried to enter the IP...
  11. M

    Share Playlist Setting

    How does the Share Playlist setting in Whole Home options on the Genie HR57/700 work? I changed it from yes to no then checked the playlist in a different room. The other room still had the full list. If the playlist share is set to no, how does the system work if two different rooms like...
  12. M

    Playlist: Recently Watched on Demand

    Do the recently watched program continue to take up recording space on the hard disk drive? Is there any option to not save the watched on demand programs? (Genie HR54)
  13. M

    New install - lost signal for a few minutes during the rain today

    Here are the other number: 99ca: N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 95 N/A 95 95 95 0 94 95 92 95 0 N/A 95 N/A N/A N/A N/A N/A N/A N/A N/A N/A 99cb: 95 94 89 88 94 91 91 88 93 93 91 89 95 94 n/a n/a N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 99s: 72 0 73...
  14. M

    New install - lost signal for a few minutes during the rain today

    Which 99 and 103 should I check. There is 99 (ca), 99 (cb), 99 (s), 103 (s), 103 (ca), 103 (cb) What does ca, cb and s stand for? Thanks!
  15. M

    New install - lost signal for a few minutes during the rain today

    Yesterday I had a new install of an HR54. Today was the first rain and we lost the signal for a few minutes. The rain is gone and the channels are working again. The following are the signal strength from satellite 101: 1-8 96 98 97 82 98 100 98 100 9-16 98 99 98 0 99 100 98 100...
  16. M

    Pole mount charge if no line of sight from roof?

    I searched but did not find any recent posts. Is a pole mount installation still free if there is no line of site from the roof? I may have too many mature trees around my house for a roof mount. Are there any free apps to help check for line of site? Thank you for all of your help on this...
  17. M

    Hr24 instead of mini on new install

    I attempted to follow the advice in other threads to request changing one mini to an hr24 HD DVR on my 4tv setup. The rep said they can only do this for $199. I will try again later today when a supervisor is available. Do you have any suggestions on how to get this free on a new install?
  18. M

    Protection Plan

    What is the cost to get DIRECTV equipment repaired during the 2 year contract if you do no purchase the protection plan?
  19. M

    New Directv promos All Included

    Is there a fee for the HR24 with the fixed price for 2 year package? I found one link on the Directv site for $199. Do they charge this for a new cutomer?
  20. M

    New installation: 4K mini for non 4K TVs

    Will the 4k mini work with a non-4k tv?
  21. M

    New installation: 4K mini for non 4K TVs

    I ordered DirecTv today with the following: Qty Description 1 DIRECTV® Genie 3 DIRECTV® 4K Genie Mini Did I make the correct decision to request 4K minis? I do not have a 4K TV yet but I wanted to have equipment that would last me for the 2 year contract. Is there any reason to not...
  22. M

    ATT unlimited data bundle with DirecTv - Any Feedback?

    Thank you for the feedback.
  23. M

    ATT unlimited data bundle with DirecTv - Any Feedback?

    I am considering installing DirecTV to get the unlimited data plan on my ATT 4 line plan. I know this forum is focused on DirecTv but I am hoping to get some feedback on the bundle. Do any of you have the bundled unlimited plan? How is it working for your family? Thank you
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