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  1. Aragon2000

    AT9 5LNB issues in ATL

    Well, after 2 receivers and 4 visits by different people, I have cancelled service with DTV. I appreciate all the responses. According to DTV, there are no problems with signal strength. According to the different techs, there are no problems with the equipment, just the 'software'. I pulled...
  2. Aragon2000

    AT9 5LNB issues in ATL

    Thanks for all the responses. Another rep came out today and said that he has been on nothing but these types of calls for the last week. He said the signal strength is ok, and this was verified before he even came out with tech support. He said that the only thing that engineering was...
  3. Aragon2000

    AT9 5LNB issues in ATL

    From what I can tell, the 5LNB dish has problems. I guess there are not a lot installed or a forum like this would see more activity. Please see forum located at http://forums.directv.com/pe/action/forums/displaypost?postID=10132862...
  4. Aragon2000

    AT9 5LNB issues in ATL

    AT-9 Issues I was not here when they upgraded the 3lnb to a 5lnb, but I am told that one was on the roof talking to another on a cell phone who had the signal meter pulled up. I tend to agree. They probably had no clue. I tend to think it is an alignment problem but I wanted to get feedback...
  5. Aragon2000

    AT9 5LNB issues in ATL

    Update on Lip Sync Issue The D* people came out yesterday and it was a waste of time. The guy had a step ladder (not sure how he was going to hop on the roof) and no idea about the H20 or the AT9. D* tech support at first had heard about the problem but then when I called back to stay on them...
  6. Aragon2000

    AT9 5LNB issues in ATL

    Thanks for helping. I am not aware if the H20 has taken a sw update or not. I will try to force one with the help posted. For the record, I have tried moving to another HD channel, then back, then to another SD channel and back. It does not help. I initially thought it was just the locals...
  7. Aragon2000

    AT9 5LNB issues in ATL

    I have the new 5LNB dish installed in the Atlanta area. Actually, I was told that I should order it online to take advantage of the rebates but that is not true. In doing so, there was no option to order a 3LNB or 5LNB even though it showed that my locals were available in HD. So I got the...