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As a CSR, I can attest to the fact that the HR34s are NOT being replaced at no cost. Shipping and handling is a requirement without the Protection Plan. If a customer is told that it is free, then gets charged for it, then it should be notated. HR34s are expected to be returned. The HR34s that...

But I also mentioned the word "also" - - referring to the TS's complaint that the HR54 doesn't "buffer the previous channel." Never mentioned double play in relation to the HR54, so I don't see how "the hr22 also doesn't have that feature" would relate to double play when I was referring to the...

The feature of a channel buffering when they tuned back to it, as the TS was referring to. Since they mentioned nothing of double play, I took that as they weren't using double play to tune back to the channel, which means that "feature" wasn't available. Shouldn't be that hard to comprehend...

That is actually what I said. I said that the HR22 does not have the pre-buffer feature. I never said the HR22 doesn't have double play. I never said the HR54 has the ability to pre-buffer. I only brought up double play as an alternative. If you'd read the post correctly, you may have...

yes, it has double play, but does not buffer prior to tuning to the channel.

if you change the channel on the same tuner, it won't buffer. in order for that to happen, you will have to use double play. the hr22 also doesn't have that feature, so I can't speak to why it may have worked before. all I know is that in order to see anything before you tune to it, double play...

everyone who blames at&t just want to look at someone to blame. nothing's changed in most of the departments as far as policies go since the transaction. at&t handles no part of directv disconnect. directv handles their own account disconnect. I believe a couple of outsourced call centers...

Turner did the same thing with Directv. This price increase is based on the negotiations from roughly the last quarter of 2014 through the third quarter of 2015. of that, AT&T owned Directv for roughly... 9 or 10 weeks. But let's blame the merger.

NHL Center Ice is not available because of NHL Game Center. Game Center is what allows for streaming on other devices, which is an extra cost. It isn't included with the NHL Center Ice like streaming is with NBA League Pass, MLB Extra Innings, and if you subscribe to Max, the NFL Sunday Ticket.

How is the Sunday Ticket Max a rip off? Because it doesn't include your local games? if so, all I can say is lol

Another option (especially if you come across this and are not a tech) is to activate the mobile hotspot (personal hotspot on iOS) on your phone to have a second option show up on the screen when going back through the internet setup.

The price increase took effect I think the first week of February or so. For some reason, February 8th, 2015 rings a bell, but that may or may not have been the exact date. Either way, it was around then. It's a little earlier, but not that much.

yes, if you want a C61k, it will start a new agreement. the hr54 will have to replace your existing due to compatibility, but that would be included with the work order.

a little bit bigger than in recent years; last year and the year before it was about a 4-5% increase. and last year, there wasn't an increase on the additional receiver fees. year over year, it's bigger, but in the grand scheme, costs are higher overall for everything.

depending on package, it's about a 5.5-6% increase across the board, except for family. $0.50 added to additional receiver fee.

Not a problem! :)

Right, Directv (and probably Dish too) doesn't have the same surcharges as cable companies for whatever reason. Not sure if the surcharges fall into the cable portion or if they fall into the actually landline, which is the more likely case, since some companies, like Windstream, require you...

With the universal and the HR22, you can change the receiver mode to "AV1 or AV2 Mode" under remote control > receiver mode and move the mode switch to AV1 and program the remote to the box with Mute + Select 00001 or 00002.. but the RC73 can't be.

if the RC73 is set for RF, it won't operate in both modes. If you have a white universal, then it would control both.

Make sure your receiver is set to live programming and hold Mute + Enter. After about 3-5 seconds, it'll come up with a message "Applying RF/IR Setup Please Wait...." It should successfully program your remote to RF, which won't operate other receivers. If you don't want to do it that way, or...

The services used to be itemized, but has never actually included the receiver fee. When ARS was initially introduced, the primary receiver was still waived, but the extras were $6/mo. Last year in July, it changed to where HD wasn't included (hence the $15/mo instead of $25/mo), but the...

No, the ARS is not including the receiver fee. Only the services for the advanced receiver; HD, DVR, MRV. Not the primary.

This is just the umbrella that Directv, U-Verse, and anything television / internet related are under. It's the organization name that John Stankey is CEO of that is changing, which is currently AT&T Entertainment and Internet Services, but from what I understood in the email, the logo wasn't...

They're not putting AT&T anywhere. It's just the globe. That is what the email said. No point in having AT&T there since the globe is such a well-known label.

Personally, I dislike multiple locations. RVs are completely different if it's a mobile account, but multiple locations cause issues because people don't always comprehend what they're supposed to do. As far as practicality, if you're in the Phoenix market for your service address, and you go...