I guess I can "move" home again! Am I correct in understanding that dish now carries 16, 22, 28 and 56 in HD?
HD locals for Wilkes-Barre/Scranton, PA timeframe??
- Thread starter hopton
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Congrats to everyone in the Scranton DMA (that fall under the spotbeam)!! There will probably be a lot of people moving back home!
Now if they would only make that spotbeam bigger.... (I am homesick).
Now if they would only make that spotbeam bigger.... (I am homesick).
Yes!
Welcome Home!!
I can't wait to see "24" in HD on Monday!
And 'House', too! Don't forget to change your timers to record it on the HD channel.
For those of us outside the spot beam is there a way to have the SD channel come up when we enter the channel number? It sucks to see them in the guide and not be able to access them.
Just watched the tech chat. Thanks for calling in, you where great! (minus the feedback form the tv/phone)
Have you herd back yet? What did you send them? To what address? I'd like to contact them as well. Thank you.
I wrote a letter to tech support through the website and once again, received no admission that anything is wrong. In fact they wrote back..
"Thank you for your email. We apologize for any inconvenience this issue has caused. You should be able to receive HD locals in your area off the 61.5 satellite location. The local HD channels assist of ABC,NBC, FOX, and ABC. Channel numbers should start on 5150 through 5153 and 16 to 56."
Yes I should, but I DON'T. Then they go to tell me to check to see if the channels are locked and try rebooting the receiver. So boys and girls, anyone outside the spot beam is just out of luck and it doesn't seem to me they have any intention of fixing the problem when they can't even admit there is one. How many month has this been going on, and not one honest answer. Just play dumb and no one will notice.
"Thank you for your email. We apologize for any inconvenience this issue has caused. You should be able to receive HD locals in your area off the 61.5 satellite location. The local HD channels assist of ABC,NBC, FOX, and ABC. Channel numbers should start on 5150 through 5153 and 16 to 56."
Yes I should, but I DON'T. Then they go to tell me to check to see if the channels are locked and try rebooting the receiver. So boys and girls, anyone outside the spot beam is just out of luck and it doesn't seem to me they have any intention of fixing the problem when they can't even admit there is one. How many month has this been going on, and not one honest answer. Just play dumb and no one will notice.
For those of you who have moved, I'd like to know how the Philadelphia or Washington stations are handling the DTV announcements. None of the local stations (other than WVIA) can originate anything in HD, and all of them were cutting down the HD video stream to feed the analog transmitters, so the result was that whenever they did a crawl (for the DTV announcements or anything else) the HD picture got converted to 4:3. Now that they've all shut down analog (other than WNEP), that's not a problem. But Philly and DC have both decided to leave all of their analog transmitters on til June. So are they ruining the HD video with announcements, or are they set up differently?
Anyone have any new information for those of us stuck outside the spotbeam? Still hoping that dish hasn't forgotten about us although it seems like they have.
I feel for you guys. That sucks.
Wnep is now broadcasting their News in HD now. Its looks great.
Hope you guys get it soon.
Did you guys get the new "MY Network 53"?
I like it. Not HD but still nice to have.
Wnep is now broadcasting their News in HD now. Its looks great.
Hope you guys get it soon.
Did you guys get the new "MY Network 53"?
I like it. Not HD but still nice to have.
Outside the spot beam
Service gets the call and cancels the work order as they know they can not fix it. At that point they just stop responding to you
If any body know of some where else in Dish to take this issue please let know as I out of idea's
At the operational level the people do care. I have spoken to tech support, and e-mailed CEO and Dishquality they all respond you should be able to receive them and dispatch a free serice call to correct.
Service gets the call and cancels the work order as they know they can not fix it. At that point they just stop responding to you
If any body know of some where else in Dish to take this issue please let know as I out of idea's
My brother, who live two miles away from here, called Dish about getting installed. Of course they said they offerd the Scranton/ Wilkes Barre HD locals. He knows there is a problem but they tried to bamboozle him saying he would get them. He's having Direct TV installed today.
Sounds like me. I've called, emailed, etc - just about everything. They insisted on sending out techs - 3 times. The first one never saw the issue, so I educated him. The second tech canceled before he came because he knew it is an unfixable issue on his end, and the third tech blamed our reciver for being bad and said he woudn't do anything unless we replaced our reciver. (Yeah right) Both times the tech came, they made me sign a paper basic stating "we can't fix the problem, so we are closing the case as "unfixable."
So yeah, looks like we can only do so much, until they just don't want to hear it anymore.
Call up cancelation and tell them this, and they gave me $10 off our bill for 12 months. The call took 12 minutes, and I just saved $120. Not too bad - but i'd still like my HD locals!!!
