Electrical Storm has dirupted my service

[mf012e]

Hey guys,

Had a really bad electrical storm this morning with many strikes near the house. Afterward, none of my receivers could pickup any satellite data. An hour or so later, one receiver was working while the rest (5) would not. I have reset, the receivers but didn't work. When going throught he setup menu, only a minority of transponder were showing strengths above 50%..many showed 0%. Any help would be appreciated..

Thanks!

 

[randyk47]

Really not enough information to help you a lot. Several things could be wrong. The easiest, and relatively best, would be your dish shifted due to the winds associated with the storm. The worst case is that you suffered some kind of electrical damage due to line surge or a close hit and you've lost some of your electronics or the LNB was damaged or all of the above.

 

[mf012e]

Okay, the only transponders the have any signal strength are the even ones. Not one signal from from an odd transponder. I checked the dish, and it is lined up.

 

[Claude Greiner]

MORE THAN LIKELY BAD LNB

 

[Jimbo]

Okay, the only transponders the have any signal strength are the even ones. Not one signal from from an odd transponder. I checked the dish, and it is lined up.

Welcome to the site.

You cannot tell if the dish is lined up just by a visual, unless it's WAY off.

I would call D* and have them send a tech out, it could be misaligned, or a bad LNB, or a number of other things, but the things I mentioned are the way I am leaning.

Jimbo

 

[Spize]

Just by what you have said and the fact that you have 5+ receivers... I think you may, best case scenario, a blown multi-switch.

If you have a couple of barrel connectors (1 IN 1 OUT) or your system has a ground block, you can confirm the switch being the problem by bypassing your switch and hooking up 1 or 2 receivers to the lines directly to the incoming dish feed and see if that receiver starts working and has all of your transponders... if you bypass the switch and the receiver you plugged straight to the dish works fine and gets all of the transponders then you have effectively found your problem and the fix is as simple as buying and putting in a new switch (unless you have a buddy who is a retailer, best price may be eBay depending on what kind of switch you have.

If you don't know how to do what I am talking about, let me know and I will simplify it... otherwise I will give you my tech support number and I can walk you through it.

 

[talos4]

Past personal experience,

I had two very close strikes last summer, Both in trees next door and two houses away.

I had similar problems with D*. After a tech visit it was found that the LNB was fried well almost fused really.

The tech and myself were curious so we took it apart. What we found was basically slag inside one of the horns. The plastic cover was discolored from the inside which is what peaked our curiosity.

He checked the system out from the LNB back to the receivers and everything else was fine. Once the LNB was replaced everything was fine. I guess the grounding worked!

 

[boba]

Electrical strikes are always fun. You start with known good components and use trial and error to replace parts. You could have a blown LNB which is very common or you could have 5 bad receivers or any combination in between.

 

[mf012e]

Okay, it ended up being a bad multiswitch.

 

[Jimbo]

Okay, it ended up being a bad multiswitch.

Glad to see your back up and running

Good Call Spize !

Jimbo