Wow - software download hit my HR44 like a ton of bricks this morning...

[hancox]

1) Blew away HD channels - needed to rerun Sat setup
2) Blew away OTA AM21 stuff - same for antenna
3) WHAT NUMBSKULL DOES A NATIONAL ROLLOUT IN A BLIZZARD????????

Morons. D* is making me lose confidence daily.

 

[Jw2016]

Well there are other pay TV providers out there to choose from if you are not happy with Directv. Software updates are sent when Directv sends them, in a blizzard or a storm, etc. If they were to wait for calm weather across America to push new software, it would never get done.

 

[Jimbo]

Also, if you dont have a signal due to the weather ... you dont get the update at that time.
Must have had a good enough signal to get it.

 

[oiltrain]

1) Blew away HD channels - needed to rerun Sat setup
2) Blew away OTA AM21 stuff - same for antenna
3) WHAT NUMBSKULL DOES A NATIONAL ROLLOUT IN A BLIZZARD????????

Morons. D* is making me lose confidence daily.

 

[oiltrain]

Update here in NW Pa. must have been somewhere between 1:45AM - 2:00AM.Woke up this morning with same problems had to call D and have them do a HR44 reset from their end. Had to wait 20 minutes on hold for a rep. Oh well!!!

 

[jdspencer]

My HR44 also took the hit with this latest update.
It emptied my Quick Tune list, the HD was gone and my locals disappeared.
So I did the normal checks, this snow storm only slightly lowered my signal strengths.

So I did a restart from the menu. All is well now.

BTW, it's still snowing here. (18" so far)

 

[Marcingak]

Same thing happened to me. HD channels disappeared from the guide. Had no idea it's because of the update. Did a reset and everything is fine now.

 

[SpaethCo]

Red button reset pulled a brand new software release which restored all missing channels here. Maybe someone queued up the wrong code to push out last night?

 

[hancox]

Also, if you dont have a signal due to the weather ... you dont get the update at that time.
Must have had a good enough signal to get it.

My point with the snowstorm wasn't in impacting the software release.

When you have a major weather event, especially one impacting the number of people this one did, you shouldn't roll out software.

Anyway, they fixed it with a newer release, but the impression I got of keystone cops wasn't far off, i don't think...