Wow! Dish suprised me!

[s10zr2]

I emailed ceo@... today and told them I would like a 722K so I can purchase the sling adapter, since my 622 does not support it. Got a call back and the guy took care of me. He gave me the 722K at no charge, signed me up for free HD w/o auto pay and 3 free pay per view movies. He said they had to send someone out to put in the receiver, i wanted to do it myself, because that is the way it is set up but there would be no charge. I own the 622 so now I can give it to my dad and upgrade him from the 522. I know dish is not perfect, but maybe they are starting to take care of there customers more.

 

[Scott Greczkowski]

They are not perfect but they are trying, thanks for your report.

 

[getstuff4less]

Dish/CEO is very nice.

 

[KAB]

Just make sure they don't try to take your 622. Lease/ownership gets blurry with them sometimes.

 

[yaz96]

I emailed ceo@... today and told them I would like a 722K so I can purchase the sling adapter, since my 622 does not support it. Got a call back and the guy took care of me. He gave me the 722K at no charge, signed me up for free HD w/o auto pay and 3 free pay per view movies. He said they had to send someone out to put in the receiver, i wanted to do it myself, because that is the way it is set up but there would be no charge. I own the 622 so now I can give it to my dad and upgrade him from the 522. I know dish is not perfect, but maybe they are starting to take care of there customers more.

All good, but did you have to get into a new 24 month commitment?

 

[s10zr2]

All good, but did you have to get into a new 24 month commitment?

Yes but i was going to do that anyway with the free HD sign up. I have been with them for 10 years now, so I think I can stick around for another 2.

 

[s10zr2]

Just make sure they don't try to take your 622. Lease/ownership gets blurry with them sometimes.

Yep, I will keep my eye out. I hope that does not turn into a battle. I wish the customer service people that answer the phone or chat would take care of you like the ceo@ does.