Will Dish ever fix the "go back 10 seconds" bug?

Gfretwell

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Mar 9, 2016
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florida
On some shows, if you hit the go back button, it will go way back, somertime all the way to the start of the show. On other shows it works perfectly.
 
Huh, yeah I've never seen that. I saw a different variant of that though, but it was waaaaaay back when the original Hopper had just come out. When you played a show off the DVR, and for instance you wanted to immediately skip the first minute(s) of the recording because there was prior show lead in. If you hit the skip forward (30 sec) button, that would zoom you to the end and stop playing. So you had to restart the show and just let it play out for a few minutes, then everything was fine. That was fixed I think on the first big update as I recall.
 
I think I have had that happen when I punch the Go Back button too quickly too many times. Operator error as far as I am concerned.
 
On my 722k's it is never as good as it used to be on my 508's. I assume it had something to do with the tivo lawsuit?
Skip back always seems to be longer that 10 seconds. When I skip forward one click too far, skip back always seems to go back further then I wanted. Never had those issues with the 5xx series of receivers.
 
I have two 612's and one 722 and awhile back, very occasionally, they would still skip back way too far. I haven't noticed this recently, so maybe it's fixed already. I agree with rvvaquero. We need to know which receiver you are talking about, since most all have different firmware.
 
I have two 612's and one 722 and awhile back, very occasionally, they would still skip back way too far. I haven't noticed this recently, so maybe it's fixed already. I agree with rvvaquero. We need to know which receiver you are talking about, since most all have different firmware.

100%. I don't think I have noticed it at all on my 612's in a long time. I too remember occasionally it would skip back and sometimes to the begining, but again rarely.
 
It happens on my 722k also. It only happens on certain channels, with certain programs consistently. Those channels appear to slightly speed up what they are broadcasting, probably to pack in more commercials.

I believe that them speeding up the program, throws off whatever the cues are that the skip back button uses to figure out how far back to go.
 
I've noticed a difference based on SD vs HD. IIRC, my vip211k w /ehd skips FARTHER on sd channels.
 
The problem/real bug is that FROM LIVE if it were to go back only 10 seconds, it would soon start pixalating and then JUMP back to LIVE. The only way to avoid this and watch what had just happened without hiccups was to go back 10 seconds wait a few seconds--but before it jumped to LIVE--hit the skip back again, do the same a 3rd time and that would be 50% success, often needing to skip back again or just PAUSE the bloody thing for OVER 30 seconds--like almost a minute and then you were almost guaranteed smooth playback and no jumping to LIVE. But even then it could jump back to LIVE again. The LONGER you can skip back or the longer the pause, the more likely you were to have it play back smoothly and NOT jump back to LIVE.

So, I noticed months ago, that Dish changed the skip back from LIVE. Now if you are LIVE and you press the skip back button, it not goes back MUCH further than 10 seconds because Dish is trying to avoid the awful experience of the pixel picture and sudden jump to LIVE. The sad part is that even Dish's attempted fix STILL results in the playback jumping to LIVE. I would say the success rate is about only 25%. I almost ALWAYS have to go back even further or put it on pause for an
ADDITIONAL 30 seconds to be guaranteed smooth playback and no jumping to LIVE.

None of the above affects completed recordings. They still skip back 10 seconds and there are no issues. The problem is ONLY during LIVE/delayed viewing of less than at least one minute. I do hope Dish really fixes this because it is REALLY SUPER DUPER ANNOYING. You should see me go through the hoops to make this work.
 
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The problem/real bug is that FROM LIVE if it were to go back only 10 seconds, it would soon start pixalating and then JUMP back to LIVE. The only way to avoid this and watch what had just happened without hiccups was to go back 10 seconds wait a few seconds--but before it jumped to LIVE--hit the skip back again, do the same a 3rd time and that would be 50% success, often needing to skip back again or just PAUSE the bloody thing for OVER 30 seconds--like almost a minute and then you were almost guaranteed smooth playback and no jumping to LIVE. But even then it could jump back to LIVE again. The LONGER you can skip back or the longer the pause, the more likely you were to have it play back smoothly and NOT jump back to LIVE.

So, I noticed months ago, that Dish changed the skip back from LIVE. Now if you are LIVE and you press the skip back button, it not goes back MUCH further than 10 seconds because Dish is trying to avoid the awful experience of the pixel picture and sudden jump to LIVE. The sad part is that even Dish's attempted fix STILL results in the playback jumping to LIVE. I would say the success rate is about only 25%. I almost ALWAYS have to go back even further or put it on pause for an
ADDITIONAL 30 seconds to be guaranteed smooth playback and no jumping to LIVE.

None of the above affects completed recordings. They still skip back 10 seconds and there are no issues. The problem is ONLY during LIVE/delayed viewing of less than at least one minute. I do hope Dish really fixes this because it is REALLY SUPER DUPER ANNOYING. You should see me go through the hoops to make this work.

VIP? Not on my 612. I just checked with the PTI clock, goes back 10 to 11 seconds every time, and no pixelation.
 
It has always worked perfectly on my Hoppers and now Hopper3. It's been 3 years since I had VIPs and don't remember ever having a problem. Sounds like a malfunction somewhere in the system.
 

Did we have a major failure this morning 3/22?

To Hopper or not to Hopper - That is the question

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