Well Im not having a problem being overcharged for service I just am NOT getting charged.. You see my credit card had expired after they did the installation. Hearing all the billing problems I decided to wait them out to see if they send a paper bill. Well on the 7th they did the autopay. But it never took money from my account. But their records show it has been paid? Now being 10 days later I would expect it to have made it off of my account by now... I checked my bill online and it said 0.00 due today??? Himmmm uhh thanks???