Why do I get more info screen?

[Dolfan]

Sometimes when I directly enter the channel numbers I get the more info screen. Then you have to go to another screen and click watch now to get rid of it. How can i stop that?

Also how do you direct tune a station by channel number wothout entering all four numbers? If i want to go to seven why can't I just punch in seven and enter? When I do this I get the error beep and usually the dreaded more info screen.

 

[Dolfan]

BTW I have an HR 21 DVR and H 21 receivers.

 

[ClemSole]

We have a HR20-700 and a HR21-700 and have no problems with them changing channels, if I want to go to channel 7 I enter just 7 and it will change to that channel with no info screen.

What remote are you using and what version software is on your system and are both units doing it?

 

[Dolfan]

I figured it out. The more info screen only pops up when coming or going from an XM channel which I usually keep on for background music. I hit info again and it goes away.