What is going on with VOOM? Are they so mismanaged that, even though they planned to shut down over a month ago, they did not think to have basic shutdown policies in place?
What happens to a leased receiver that stops working this month? - no service call.
Will you still be charged this month even if your receiver is busted? - yes, no method to credit customers for the last month if service isn't working.
What if it is a purchased receiver under warranty - they don't have a policy yet?
Will OTA work on purchased receivers after the shutdown? - no policy yet
How about service on purchased receivers with a purchased service contract - no policy yet but no service and no credit for downtime.
What is going to happen to leased receivers? - no policy yet?
Will VOOM come out to uninstall dishes and patch holes in roofs and walls? - no policy yet
What happens to a leased receiver that stops working this month? - no service call.
Will you still be charged this month even if your receiver is busted? - yes, no method to credit customers for the last month if service isn't working.
What if it is a purchased receiver under warranty - they don't have a policy yet?
Will OTA work on purchased receivers after the shutdown? - no policy yet
How about service on purchased receivers with a purchased service contract - no policy yet but no service and no credit for downtime.
What is going to happen to leased receivers? - no policy yet?
Will VOOM come out to uninstall dishes and patch holes in roofs and walls? - no policy yet