I started this discussion on another thread.
I was recently scheduled through D* to get the AT-9 installed. The local installer would not do the install. He said they can only mount on wood or do pole mounts. I have stucco and concrete tile roof, which he states they were not allowed to install on. They can only do the overhang, where my 3 LNB is currently installed, but will not support the new heavier dish. Pole mount is not an option in my location due to other buildings.
I called D* customer retention, who did not understand why this installer would not use other options, but they offered me up to $250 credit to buy my own dish and find my own installer. Well, I have found an installer, but do not know where to purchase a dish. D* says they have no other way to get me the dish. I have tried Best Buy, who don't have it.
Anyone know where I can purchase one, or how much it would cost?
I was recently scheduled through D* to get the AT-9 installed. The local installer would not do the install. He said they can only mount on wood or do pole mounts. I have stucco and concrete tile roof, which he states they were not allowed to install on. They can only do the overhang, where my 3 LNB is currently installed, but will not support the new heavier dish. Pole mount is not an option in my location due to other buildings.
I called D* customer retention, who did not understand why this installer would not use other options, but they offered me up to $250 credit to buy my own dish and find my own installer. Well, I have found an installer, but do not know where to purchase a dish. D* says they have no other way to get me the dish. I have tried Best Buy, who don't have it.
Anyone know where I can purchase one, or how much it would cost?