What's the REAL reason L446 lost sound on OTAs?

[bookwalk]

:shockedTo add to my conspiracy theories on DISH I am now Absolutely convinced DISH wants to destroy its HD customer base!

I am late finding out what L446 did to my OTA sound on the 622. A CSR could not tell me when it would be remedied--UNBELIVABLE!

Coupled with NO NEWER HD and comparable programming is $10/mo HIGHER YHAN DIRECT!!!!!!

AND......AND.....AND Dish cannot supply LOCALS in HD when DIRECT CAN!!!!!!

Is DISH doing layoffs or something that they can't fix the software loss of OTA sound? I get the same vague answer as when I ask about HD locals--outrageous.

There must be some ulterior motive...a CONSPIRACY!

Doesn't this void my contract as to the equipment & programming functionality?

Isn't there a credit due us?

I am gooooooonnnnnnneeeee, DISH

 

[rcdallas]

Most CSR's don't know jack let alone jill. It is a conspiracy, dish is actually direct undercover down under. I'm a poet and didn't even know it.

 

[shodobe]

Bye!

 

[Slamminc11]

Don't let the door hit ya on your way to the grassy knoll!

 

[dishcomm]

:shockedTo add to my conspiracy theories on DISH I am now Absolutely convinced DISH wants to destroy its HD customer base!

I am late finding out what L446 did to my OTA sound on the 622. A CSR could not tell me when it would be remedied--UNBELIVABLE!

Coupled with NO NEWER HD and comparable programming is $10/mo HIGHER YHAN DIRECT!!!!!!

AND......AND.....AND Dish cannot supply LOCALS in HD when DIRECT CAN!!!!!!

Is DISH doing layoffs or something that they can't fix the software loss of OTA sound? I get the same vague answer as when I ask about HD locals--outrageous.

There must be some ulterior motive...a CONSPIRACY!

Doesn't this void my contract as to the equipment & programming functionality?

Isn't there a credit due us?

I am gooooooonnnnnnneeeee, DISH

Whoa!!!! If your tv has a built in digital tuner, try hooking the OTA to the TV and see if there is audio. If so, it's the receiver. Now before you go off half cocked into a Mel Gibson("Conspiracy Theory") frenzy look on here to see if others are experiencing the same thing. If so you may be correct. If not, it is very possible your individual receiver is the issue.
Patience

 

[120inna55]

Whoa!!!! If your tv has a built in digital tuner, try hooking the OTA to the TV and see if there is audio. If so, it's the receiver. Now before you go off half cocked into a Mel Gibson("Conspiracy Theory") frenzy look on here to see if others are experiencing the same thing. If so you may be correct. If not, it is very possible your individual receiver is the issue.
Patience

His colorful ranting not withstanding, the audio problem for OTA is an issue some have experienced since 446. I've fortunately noticed no problems with the software.

He does bring up a valid point. Could the "malfunction" enable him to get out of his contract? I doubt it, but it would be an interesting angle.

 

[tsduke]

Whoa!!!! If your tv has a built in digital tuner, try hooking the OTA to the TV and see if there is audio. If so, it's the receiver. Now before you go off half cocked into a Mel Gibson("Conspiracy Theory") frenzy look on here to see if others are experiencing the same thing. If so you may be correct. If not, it is very possible your individual receiver is the issue.
Patience

It's definately a problem with L4.46 and they know it.

 

[dishcomm]

His colorful ranting not withstanding, the audio problem for OTA is an issue some have experienced since 446. I've fortunately noticed no problems with the software.

He does bring up a valid point. Could the "malfunction" enable him to get out of his contract? I doubt it, but it would be an interesting angle.

In my epxerience DISh will exahust (to the point of distraction for us techs) every option before considering a release from contract.
BTW the OTA reception isn't satellite. So IMO since there is no loss of the pay tv service, the customer isn't eligible for release. JMO.

 

[dishcomm]

It's definately a problem with L4.46 and they know it.

Have you spoken to advanced tech? Are having the same problem. I will ask around.

 

[dlsnyder]

I'm sure it is an unintended consequence of rushing to add the DishOnline VOD feature. They just don't test their code as thouroughly as they should. Didn't anyone in the Atlanta or Denver areas have any OTA problems when they first rolled L446 out there?

 

[MikeD-C05]

Has anyone tried to reset the hdmi connection under the analysis button? I had no audio on either my tv or my a/v receiver using both hdmi and toslink cables. I hit reset the hdmi button and the sound came back on both. Don't know if it would work or not but it wouldn't hurt to try.

 

[tsduke]

Have you spoken to advanced tech? Are having the same problem. I will ask around.

See here.
http://www.satelliteguys.us/dish-hd-discussions/111936-i-think-l446-broke-my-ota-audio.html

I email a contact I had from software testing I did a few months back. They confirmed the issue and said they are working on a fix ASAP. Obviously not fast enough.

 

[tsduke]

Has anyone tried to reset the hdmi connection under the analysis button? I had no audio on either my tv or my a/v receiver using both hdmi and toslink cables. I hit reset the hdmi button and the sound came back on both. Don't know if it would work or not but it wouldn't hurt to try.

Yep no go. It only OTA and just some of them at that.

 

[gbjbany]

Yet again OTA is the issue, those of us that cant get OTA and so dont use have been saved the pain. I sort of glad i havent become dependent on it, of course dish gets no direct revenue from supporting it , so i wouldnt expect the diligence or the urgency on OTA. So maybe the conspiracy is to get rid of all the ota hd customers only !

 

[gdarwin]

Have you spoken to advanced tech? Are having the same problem. I will ask around.

I have an email from CEO stating they know of the problem.

 

[tempVAdish]

couldn't they just 'roll back' the software? i'm in VA and don't have that version yet, but my network hd's are only ota & not dish (not available), and yes, i dvr them alot

rob

 

[ripnbigc]

couldn't they just 'roll back' the software? i'm in VA and don't have that version yet, but my network hd's are only ota & not dish (not available), and yes, i dvr them alot

rob

Welcome to my world. Had to watch episodes on line last week.

 

[RandallA]

"BTW the OTA reception isn't satellite."

Nobody is talking about OTA being satellite, it's the software update that messed up the receivers and yes it's the software update and they're aware of the problem.

 

[tempVAdish]

Welcome to my world. Had to watch episodes on line last week.

Not that it will help those of you that already have it, but does anyone here think they'll halt roll out of the software to keep the recievers that are still ok, working?

 

[KAB]

Not that it will help those of you that already have it, but does anyone here think they'll halt roll out of the software to keep the recievers that are still ok, working?

They already have.