I was a directv customer for 20+ yrs. spent the last 4 months with dish and came back to directv last week. prior to my directv departure I had preferred xtra. now on my new att account my only options are entertainment, choice, ultimate & premier. xtra is not listed. when I signed back up I wanted pref xtra, but after being told "no" by a few agents, I was fortunate to speak to someone in customer loyalty who had no problem giving me my old package. the rep told me the xtra package is available but not advertised. she said pref xtra is only available by customer request. the ones wishing to sacrifice some sports for other entertainment channels.
I've never heard of Preferred Xxtra ... it use to be Choice Xtra.
If I could get the Extra Sports and less Movie channels, I'd be all for that.
Paying the ridiculous RSN Fee, is just crap.
I have the Ultimate as thats what they offered with my previous employee package, when I retired, I wanted to go back to the Choice Xtra, but they said I could only choose between 3 packages and be on the Retirees plan.
Something Basic, not sure what the low level is, Ultimate and Premiere.
They told me that if I wanted any other package, I had to go Off the Retiree plan.
Fwiw, the Retiree plan allows for No Discounts, can't call in for cheaper package price, or a deal on the MLB package, nothing, its thier basic, heres what we offer you, take it or leave it.