What is going on with CH 364 VLCTY. It is missing from the guide and I have done a search and found no info on the dish website.
It makes perfect dish sense A channel that has no movies should be in the movie pack and keep you customers well informed of the change with the notice after the change.This channel has been removed from HD packages and has moved to the Blockbuster Movie Pass.
It makes perfect dish sense A channel that has no movies should be in the movie pack and keep you customers well informed of the change with the notice after the change.
the service gets better every day.
If memory serves me right, Velocity (once HD Theater) was moved to the Platinum package around the time of HD Free for Life. Before being moved there, I believe that both HD Theater and Palladia were part of America's Top 120 with the $10 HD add-on or the $10 HD & Platinum add-on. Anyway, check out the TEST channel on channel 5710 (just without the EPG data you would want). Should also be in the Welcome Pack. Let's just keep this our little "secret." LOL
Sigh. Just talked to customer service. Seems I only had a 3 month trial of Platinum for free, even though I was told I would have it for 12 months from maryb@dishnetwork. Just read the PM's to verify, and I was supposed to get it for a year, not 3 months. Told the CC this and said no.
From my PMs when I upgraded to HD 3 months ago:
"Dish platinum is an additional package that runs $10.00 a month but as part of your upgrade I can authorize that on your account free for 12 months."
"I did offer Dish Platinum free for 12 months so it will be less $10.00 for the first 12 months. "
I asked several times about the Platinum package to be sure. If it was 3 months then the $10 then fine, but I was promised 12 months. I guess not.
Why don't you just PM MaryB again and see if she can straighten it out or at least give you an explanation?
Just did. Hopefully I can get this figured out. Do I have to buy a wireless router now to get the BB package? I know I need it for streaming, but could I at least get my channels back while waiting for a router to be shipped, which usually takes a week for me from Newegg.