What Do You Make of This Install?

gpflepsen

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Supporting Founder
Sep 8, 2003
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I was at a friend's parents house this past weekend and they mentioned their E* signal breaks up at the slightest amount of rain. I checked the signal strength they get against the excel acceptable signal strength spreadsheet available on this site. They were low. The next day in the light I looked at the mount on the roof and saw this.

2012-08-10 10.58.05.jpg

I think they originally had a Superdish, then had a Dish 1000 installed looking at the WA. This adapter was installed by a dish contractor or other Dish arranged installer. The tripod legs are gone. The Dish 1000 reflector looks noticeable smaller than the current 1000.x reflector, but I'm not sure. I was looking up 18' or so and my home 1000.4 is just above the ground, so the relative size was hard to judge.

Do you think the install looks up to current DISH standards? Should they call and get a service call for a peaking and removal of the old superdish j-arm and have a current 1000.x installed? I'd appreciate any installers or insider's view too.

Thanks.
 
I was at a friend's parents house this past weekend and they mentioned their E* signal breaks up at the slightest amount of rain. I checked the signal strength they get against the excel acceptable signal strength spreadsheet available on this site. They were low. The next day in the light I looked at the mount on the roof and saw this.

<img src="http://www.satelliteguys.us/attachment.php?attachmentid=90035"/>

I think they originally had a Superdish, then had a Dish 1000 installed looking at the WA. This adapter was installed by a dish contractor or other Dish arranged installer. The tripod legs are gone. The Dish 1000 reflector looks noticeable smaller than the current 1000.x reflector, but I'm not sure. I was looking up 18' or so and my home 1000.4 is just above the ground, so the relative size was hard to judge.

Do you think the install looks up to current DISH standards? Should they call and get a service call for a peaking and removal of the old superdish j-arm and have a current 1000.x installed? I'd appreciate any installers or insider's view too.

Thanks.

That's unacceptable. Call and complain. Demand a tech to come out and redo the install and do not under any circumstances allow them to charge a fee.
That adapter is a quick pipe which is no longer approved just for that reason. The wall of the existing mast isn't thick enough to handle the load of the dish on the quick pipe.

It was originally designed to allow a dish to be mounted on to a much thicker walled pipe. Like that of a c-band or primestar mount. Not just to make a quick install on a 2 inch mast.

So this also leaves me to wonder what elseon the job isn't up to standard if that isn't up to standard.
 
Yes call and complain on that....big no no....on that mast!!
 
That is not a 1000 dish from the LNB, it is not a 1000.2 EA and the mount isn't a 1000.4 so it must be a 1000.2WA so it is the current dish for HD on the WA.
 
That is not a 1000 dish from the LNB, it is not a 1000.2 EA and the mount isn't a 1000.4 so it must be a 1000.2WA so it is the current dish for HD on the WA.

The face of the reflector says "Dish Network 1000".
 
They use those adapters when reusing DirecTV mounts. We use those adapters as well.

And the metal isn't strong enough on those masts to prevent issues when using that adapter. Do you dissagree?

There's a reason that isn't approved on that mount. Its no longer approved. Besides. How hard is it really to replace a mast? Not very especially in that location.
 
And the metal isn't strong enough on those masts to prevent issues when using that adapter. Do you dissagree?

There's a reason that isn't approved on that mount. Its no longer approved. Besides. How hard is it really to replace a mast? Not very especially in that location.


I think we generally use them on pole mounts in the yard. I believe we usually replace the mount on the roof, I'd have to check with my installer.
 
I think we generally use them on pole mounts in the yard. I believe we usually replace the mount on the roof, I'd have to check with my installer.

That would be acceptable. But definitely not on a mast. The thickness of the wall on that pipe isn't sufficient enough to prevent movement. A breeze will knock it around.

I have even seen super lazy techs use those quick pipes on PVC pipe vents out of the customers houses. I just SMH and reinstall.
 
Just curious, but can the mast be swapped out while leaving the mounting foot in place ? Or, do most (or all) mounting feet have the same hole pattern ? I can understand an installer not wanting to disturb a roof-mounted/penetrating setup.
 
As a follow-up to my post above, we're moving very soon and the home has a D* dish mounted in the ground (very common around here, in fact, I'd say this is how the majority get done). I'm hoping the same spot can be used for an E* dish so can the installer re-use the pole ?
 
Just curious, but can the mast be swapped out while leaving the mounting foot in place ? Or, do most (or all) mounting feet have the same hole pattern ? I can understand an installer not wanting to disturb a roof-mounted/penetrating setup.

The mast foot sizes vary from product to product.
The proper way to perform this work is to mount the proper mast. I would take down the old mast, but leave the foot in place.
This eliminates any exposure to liability on my part for a roof leak.
Of course I would not only show the customer, I would also photograph the mast foot left behind as well.
 
As a follow-up to my post above, we're moving very soon and the home has a D* dish mounted in the ground (very common around here, in fact, I'd say this is how the majority get done). I'm hoping the same spot can be used for an E* dish so can the installer re-use the pole ?
Only if the E* Dish fits the existing pole. If not( likely) a new pole would have to be set.
 
But isn't the current foot sized for the superdish's 2" (or whatever size) j-mast, and the correct foot would be sized for the D1000.x's 1-5/8" j-mast? You just couldn't swap out j-mast, unless you bent the current foot to fit the smaller new j-mast.
 
The mast foot sizes vary from product to product.
The proper way to perform this work is to mount the proper mast. I would take down the old mast, but leave the foot in place.
This eliminates any exposure to liability on my part for a roof leak.
Of course I would not only show the customer, I would also photograph the mast foot left behind as well.

This is the proper procedure.
 
Fixed pictures...

BTW, this was a metal building that 2 Directv installers refused to install. This install was 8 hours away and I had to fabricate this mount based on a picture the customer took....

Notice the 1000.2 Dish in the picture on the right and the shiny new Directv Dish in the picture in the middle.

The adaptor I made goes from 1 5/8 to a 2 Inch OD pipe to fit a Directv Dish.

When finished, i secured the adaptor using 4 self tapping screws.
 

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