Westall 7500 DSL Modem/Router problem??

[n1wbd]

Hi, I just recently got Fairpoint DSL they provided a Westell 7500 DSL modem/router combo. Service has been working fine but have a small problem. The last 2 days I'd go fire up my computer and notice my DSL light was flashing and would have to reboot the modem to restore the connection. I did talk to Fairpoint Tech support and was told to callback if this keeps happening.

BTW my connection is 7mb down and 768k up and I'm less than a 1/2 mile from the "box" down the street.

1. Is this normal??

2. What would caused this problem to occur?

Hopefully someone here might know.
Thanks
Bob

 

[HCI]

Do you know your Signal to Noise ratios ? It could be the noise profile the service provider has you under. Also some modems show you a stat that says CRC errors. This should be close to 0, if you have a rapid rising number you could have a wiring issue.