Weird email answer from dish

[dude2]

I had sent an email to dish about picture quality on the home and garden and food network not being as clear as when put on the air.
The email, which I made to ceo@echostar.com came back saying that the food network was not offered in HD so it would not be as clear as the other HD.
Who the heck is answering these CEO emails that he doesn;t even know what his HD channels are.
Must be allot of mail to that address as it appears they have amateurs answering the email.

 

[webbydude]

Any chance of posting that letter?

If nothing else, a lot of us *love* disecting and trashing those things.

 

[dude2]

I was so discusted when I got it that it dumped it, but it might be in my trash yet, if it is I will try and get it here. Dave.

 

[gdarwin]

Must be using a MPG2 receiver. Ask them what is on 9461 and 9462....

 

[dishcomm]

I had sent an email to dish about picture quality on the home and garden and food network not being as clear as when put on the air.
The email, which I made to ceo@echostar.com came back saying that the food network was not offered in HD so it would not be as clear as the other HD.
Who the heck is answering these CEO emails that he doesn;t even know what his HD channels are.
Must be allot of mail to that address as it appears they have amateurs answering the email.

you got what is known as a "cyber form letter"...A canned response if you will..
You really didn't expect a personalized response from a real person, now did you?