Was refused subscription from dishnetwork

[renegadeh]

Hi all
I bought a receiver from eBay and wanted to get an account but rep told me he was getting a receiver error when he tried create my account. Shortly after that I was told that my DP301 is obsolete and can not be activated. Has anyone experienced something like this? I know few people that still use these receiver. Did dish stop subscribing new customers with these receivers?

 

[KAB]

Hi all
I bought a receiver from eBay and wanted to get an account but rep told me he was getting a receiver error when he tried create my account. Shortly after that I was told that my DP301 is obsolete and can not be activated. Has anyone experienced something like this? I know few people that still use these receiver. Did dish stop subscribing new customers with these receivers?

Too bad you did not check here first. In NY, you are in the Eastern Arc, which Sats transmit solely MPEG4 format. The 301 is MPEG2, and will not work there. In the Western Arc, which is both 2 & 4, it would work. For an equivalent to the 301, you would need a VIP211.

 

[dan188]

Dish has a lot of ny locals on western arch for some strange reason. 110/119/61.5 are good for 301 recivers. That what I had

 

[gokartergo]

Yep 301 will only work on western arch.. Even with that it is only going to work for a few more months.. Then it will be shut down also..

 

[JSheridan]

Did dish stop subscribing new customers with these receivers?

Yes. They told us dealers some time ago that they won't authorize 301's anymore, even for replacements.

 

[wild goose]

I just acitaved 3 301 receivers yesterday on an account in Il. so I guess it/s up to who answers phone

 

[Scott Greczkowski]

301's dont have 8PSK.

 

[Mr Tony]

but you can still use them fine on Western Arc....relatives have 5 or 6 of those on their respective accounts

 

[Scott Greczkowski]

For now, but not for long. They are going to start converting many WA channels to 8PSK.

 

[Mr Tony]

In NY, you are in the Eastern Arc, which Sats transmit solely MPEG4 format. The 301 is MPEG2, and will not work there.

actually.......we need more info. You are jumping to conclusions again
The 301 is SD. Since the OP is trying to activate it under a new account most markets in NY (even NYC) will work fine with a 110/119 setup. You dont need Eastern Arc. Actually checking the list, ALL New York markets are on WA in SD so the receiver would work

This is all under the judgement that "NY" in his profile is truly NY and not Northern "Northern" NY or somewhere else out of the country

I know they can still activate 301's. Matt (Dish team) said they still can but if you replace a unit they give you a 311

 

[JSheridan]

I just acitaved 3 301 receivers yesterday on an account in Il. so I guess it/s up to who answers phone

Hmm. You're probably right. We haven't tried since they told us not to. I know they won't RA them at all anymore. We tried that.

And like Scott said, they won't be good for much longer anyway.

 

[Albiondon]

Yea, dish gave me a free changeout of my 301 at the end of july for a 311 for 15.00

 

[mike123abc]

For now, but not for long. They are going to start converting many WA channels to 8PSK.

If only they would stop teasing us with this and start the conversion. I want more space for HD!

 

[mfoster711]

Your title for you post is completely inaccurate. They did not refuse you service, they just said the old cheap crappy receiver you bought on Ebay is no longer supported! A better title for you post would have been "Is the 301 receiver still supported". Staff, somebody change that because it is very unfair.

 

[renegadeh]

Thanks all.
Technically speaking DP301 will still work on NY its just DISH refuses to activate them?
311 should be activated without any problems right?

 

[Stargazer]

They will not activate any MPEG-2 receiver on an account with a satellite dish pointed at 61/72/77 Eastern Arc.

 

[renegadeh]

They will not activate any MPEG-2 receiver on an account with a satellite dish pointed at 61/72/77 Eastern Arc.

But my dish is pointed at 110 and 119 with DISH500?

 

[MattG@DISH]

But my dish is pointed at 110 and 119 with DISH500?

Will you PM me with any account information you might have?

 

[whatchel1]

They will not activate any MPEG-2 receiver on an account with a satellite dish pointed at 61/72/77 Eastern Arc.

CAN'T

 

[Claude Greiner]

A 301 has a QPSK Chip inside, where a 311 has a 8PSK chip inside. Both units look identical.