Have a new Wally, spoken to tech support with Dish a bunch of times but getting nowhere. Per the reps need 2.0 USB, between 500 GB and 4 TB, can't be a flash drive. First I tried a WD(Western Digital) My Passport Ultra 1.5 TB. Plugged in and it went through the format process, no problems, and restarted the Wally per instructions. Tuned in a program, pressed select then at bottom selected Record. Got an error message something about a timer. Selected again and again record, no errors. But it's not recording. I have read on here(for other receivers) that external power is needed but when I repeatedly asked dish about that they said no, the USB supplies the power. The Passport drive is probably about 4-5 years old but must be at least 2.0 USB, right. And when plugged in I can feel vibrations which tells me it's not flash or SSD but an actual mechanical drive, right? Also tried a 1-2 year old Seagate drive, same issues. Rep said that the Wally came DVR ready so no further activation needed, are they possibly wrong? Don't want to buy something new but leaning that way given I'm getting nowhere.