Well I spent a couple of hours at my parents house and installed the new Wally and had DISH deactivate the bad one. This new one turns out should of been activated for an RV account, but DISH said it didn’t matter since we called the main DISH number, they could do it. She said everything looked good diagnostically from her end. It’s very cool that they can do a remote diagnostic, And take over the screens from their end. This Wally works as fast as my Hopper does. The older one was slow and clunky. I just hope they don’t have any more issues with losing sat signal.