I believe that the trolls here are from a few camps:
1) Those who had a bad installation experience (including no-show), and wish to take it out on Voom.
2) Those who had Voom early on, and paid $749 for equipment/installation, and didn't stick it out until Voom worked out the bugs and improved the programming. Now that Voom programming has improved and most of the major bugs are fixed, they are pissed and jealous. Their pride won't let them sign back up.
3) Those who couldn't get all of their OTA channels after signing up for Voom, and they feel that voom is at fault for this.
4) Those who simply don't know what they are missing, so they bash Voom to rationalize their choice for a different provider.
And, in my opinion, probably the two most common reasons-
5) Directv/Dishnetwork dealers and installers, who see this forum as an opportunity to bash the competition in the hopes that it will help their business somehow. They will slip in links to their sites or plugs for their products and services whenever they can get away with it.
6) Employees from Directv/Dishnetwork themselves. As small as Voom is, they may see Voom as a future threat to their company or their livelihood. If Voom makes their product look bad, and Voom stays around long enough, Voom will grow. If they can deter some people from trying voom, then they are doing their part in helping their own company, and helping Voom fail. As long as Voom is around, it puts pressure on their companies to improve, which costs money.
just my 2¢.
-k