S
seattlesatelliter
Guest
Original poster
Actually I don't think they are a "sorry company" and this comes from
a long association--since Dec.'03. And if you think we haven't had
our share of problems read my posts. However, VOOM always resolved
all of the problems and did so in a friendly manner unlike too many
companies we have dealt with over the years.
And we've enjoyed countless hours of HDTV since we've had VOOM. Cheap
entertainment in my book even though we purchased our equipment
including our STB. We've checked over the past several months and
nothing and I mean nothing comes close to providing the depth and
content of VOOM's HD offering and HD is why we signed up in the first
place.
Has VOOM been well run-we don't think so. They lacked good
advertising and placement and had way too many "problem installs"
(although maybe no more than other sat providers). However their line
staff (can't say enough good things about Wilt, Lori and Peter) have
gone out of their way to help us with problems as they've cropped up.
Those are the people we feel sorry for as they lose their jobs while
we lose the best single source of HDTV available currently. However,
we'll survive this lack as we did before as it is just TV. They lose
their jobs and income and house maybe.
So, a little perspective is needed.
And, of course, this forum should be one of the places to "let off
steam". As a long time member of the ACLU I believe everyone has a
right to say what they want within the limits of civility.
We'll miss VOOM-don't doubt that! But pissed at them-no.
And still enjoying HDTV under increasingly cloudy but what did you
expect in Seattle skies, Gill
--- In VOOM@yahoogroups.com, "fksammons" <fksammons@y...> wrote:
>
>
> Who cares about "the tenor of the questions..." sounding negative.
> VOOM customers have a right to be upset and if you can't let off steam
> in a forum like this then where can you????
>
> VOOM needs to answer some pertinent questions and soon! (Although I
> doubt they EVER will). Sorry company.
>
> --- In VOOM@yahoogroups.com, "seattlesatelliter"
> <seattlesatelliter@y...> wrote:
> >
> >
> > The tenor of the questions around continued use of the VOOM STB for
> > OTA is pretty negative starting with:
> >
> > "Wilt... don't screw your box owners. Please"
> >
> > The simple question is: "Will the VOOM STBs continue to work as
> > receivers for OTA signals once VOOM shuts down service?"
> >
> > Many of us are interested in the answer to this question. We in
> > particular since we bought the STB early on. No, we don't expect a
> > refund on the purchase but since we don't plan on any other sat
> > service would like to continue to use the STB for OTAs.
> >
> > Still enjoying HDTV ("stuffing" ourselves is more like it) under
> > mostly clear (it does happen) Seattle skies, Gill
------------------------
a long association--since Dec.'03. And if you think we haven't had
our share of problems read my posts. However, VOOM always resolved
all of the problems and did so in a friendly manner unlike too many
companies we have dealt with over the years.
And we've enjoyed countless hours of HDTV since we've had VOOM. Cheap
entertainment in my book even though we purchased our equipment
including our STB. We've checked over the past several months and
nothing and I mean nothing comes close to providing the depth and
content of VOOM's HD offering and HD is why we signed up in the first
place.
Has VOOM been well run-we don't think so. They lacked good
advertising and placement and had way too many "problem installs"
(although maybe no more than other sat providers). However their line
staff (can't say enough good things about Wilt, Lori and Peter) have
gone out of their way to help us with problems as they've cropped up.
Those are the people we feel sorry for as they lose their jobs while
we lose the best single source of HDTV available currently. However,
we'll survive this lack as we did before as it is just TV. They lose
their jobs and income and house maybe.
So, a little perspective is needed.
And, of course, this forum should be one of the places to "let off
steam". As a long time member of the ACLU I believe everyone has a
right to say what they want within the limits of civility.
We'll miss VOOM-don't doubt that! But pissed at them-no.
And still enjoying HDTV under increasingly cloudy but what did you
expect in Seattle skies, Gill
--- In VOOM@yahoogroups.com, "fksammons" <fksammons@y...> wrote:
>
>
> Who cares about "the tenor of the questions..." sounding negative.
> VOOM customers have a right to be upset and if you can't let off steam
> in a forum like this then where can you????
>
> VOOM needs to answer some pertinent questions and soon! (Although I
> doubt they EVER will). Sorry company.
>
> --- In VOOM@yahoogroups.com, "seattlesatelliter"
> <seattlesatelliter@y...> wrote:
> >
> >
> > The tenor of the questions around continued use of the VOOM STB for
> > OTA is pretty negative starting with:
> >
> > "Wilt... don't screw your box owners. Please"
> >
> > The simple question is: "Will the VOOM STBs continue to work as
> > receivers for OTA signals once VOOM shuts down service?"
> >
> > Many of us are interested in the answer to this question. We in
> > particular since we bought the STB early on. No, we don't expect a
> > refund on the purchase but since we don't plan on any other sat
> > service would like to continue to use the STB for OTAs.
> >
> > Still enjoying HDTV ("stuffing" ourselves is more like it) under
> > mostly clear (it does happen) Seattle skies, Gill
------------------------
