VOOM FAQ at SatelliteGuys.us
VOOM FAQ consists of two individual FAQs: Read Me First: Pre/Post-Installation FAQ for VOOM, and VOOM STB FAQ (Motorola DSR-550). Below is a list of 10 most frequently asked questions and a combined Master Contents of the entire VOOM FAQ with links to the answers.
10 Most Frequently Asked Questions
1. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-8">Occasionally I see a white spot (stuck pixels) on the screen.</a>
2. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-8">How do I switch the video resolution? Where is that "Red Button"?</a>
3. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-1">Do I have to connect my STB to a telephone line?</a>
4. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-2">Which software version do I have?</a>
5. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-3">How do I check the signal strength?</a>
6. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-3">I am not getting any local (OTA) channels at all.</a>
7. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-4">I am getting some local channels but not all of them.</a>
8. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-5">I am getting a lot of pixilation and the picture is breaking up</a>
9. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-1">Which inputs should the dish and antenna coax cables be connected to?</a>
10. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-4">Will VOOM STB work with my (non-HD) TiVo?</a>
2. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-8">How do I switch the video resolution? Where is that "Red Button"?</a>
3. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-1">Do I have to connect my STB to a telephone line?</a>
4. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-2">Which software version do I have?</a>
5. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-3">How do I check the signal strength?</a>
6. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-3">I am not getting any local (OTA) channels at all.</a>
7. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-4">I am getting some local channels but not all of them.</a>
8. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-5">I am getting a lot of pixilation and the picture is breaking up</a>
9. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-1">Which inputs should the dish and antenna coax cables be connected to?</a>
10. <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-4">Will VOOM STB work with my (non-HD) TiVo?</a>
VOOM FAQ: Master Contents
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q1-0">VOOM Satellite Service</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q1-1">Any more Satellites besides Rainbow 1 for VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q1-2">Will VOOM be able to provide Locals HD through 72 Degree Satellite?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q1-3">Voom Transponders.
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q2-0">VOOM Order and Pricing</a><a href="http://www.satelliteguys.us/showthread.php?t=2052#Q1-2">Will VOOM be able to provide Locals HD through 72 Degree Satellite?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q1-3">Voom Transponders.
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q3-0">VOOM Package(s)</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-0">How to prepare for a VOOM Installation</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-1">Can I do a self-installation?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-1">Do I have to connect my STB to a telephone line?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-3">Do I have a Line of Sight (LOS)? What's my angle of Elevation?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-4">Where do I place the Satellite Dish?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-5">Can Voom install a 24 inches or 30 inches Dish instead of the 18 inches?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-6">Will the installer run new wires or can I use the ones I have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-7">I have an install date, what do I do now?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-8">Should I use a diplexer or not?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-9">Which Antenna should I expect to get. Is there an upgraded Antenna?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-10">What type of Upgrade Antenna are people getting? What are the range?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-11">What is the 8vsb module? Where is it connected?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-12">What type of cables VOOM provides?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-13">Are there Installation Diagrams?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-14">Does VOOM provide multiswitch?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-15">What if my installer is asking extra to add a coax line for OTA?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-16">How long does the installation take?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-17">Can I schedule an installation on a Saturday?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-18">Does installer need to be certified?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-19">How much should I tip the Installer?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-20">What should I check before signing the installer's paperwork?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-21">Other things to know and do.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-22">If you consider your installation a complete fiasco what to do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-0">VOOM Post Installations Guidelines</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-1">Do I have to connect my STB to a telephone line?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-3">Do I have a Line of Sight (LOS)? What's my angle of Elevation?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-4">Where do I place the Satellite Dish?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-5">Can Voom install a 24 inches or 30 inches Dish instead of the 18 inches?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-6">Will the installer run new wires or can I use the ones I have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-7">I have an install date, what do I do now?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-8">Should I use a diplexer or not?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-9">Which Antenna should I expect to get. Is there an upgraded Antenna?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-10">What type of Upgrade Antenna are people getting? What are the range?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-11">What is the 8vsb module? Where is it connected?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-12">What type of cables VOOM provides?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-13">Are there Installation Diagrams?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-14">Does VOOM provide multiswitch?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-15">What if my installer is asking extra to add a coax line for OTA?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-16">How long does the installation take?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-17">Can I schedule an installation on a Saturday?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-18">Does installer need to be certified?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-19">How much should I tip the Installer?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-20">What should I check before signing the installer's paperwork?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-21">Other things to know and do.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q4-22">If you consider your installation a complete fiasco what to do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-2">What type satellite signal quality strength should I expect?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-4">Is the software pre-installed?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-5">How Long should it take before I see all my channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-6">How long does it take for PG information to display in the PG?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-7">My OTA channels are still not in my PG, what can I do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-8">My OTA channels are in my PG but I get no reception, why? What can I do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q6-0">VOOM Current Channel Line Up</a><a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-4">Is the software pre-installed?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-5">How Long should it take before I see all my channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-6">How long does it take for PG information to display in the PG?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-7">My OTA channels are still not in my PG, what can I do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=2052#Q5-8">My OTA channels are in my PG but I get no reception, why? What can I do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-1">General STB-Related Questions</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-1">What is VOOM STB?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-2">What other STB brands work with VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-3">What are the STB dimensions?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-4">How many tuners does the STB have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-5">Does VOOM STB support MPEG-2, MPEG-4 or WMV9 encoding?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-6">Is VOOM STB upgradeable?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-1">Video/Audio Hookup</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-2">What other STB brands work with VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-3">What are the STB dimensions?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-4">How many tuners does the STB have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-5">Does VOOM STB support MPEG-2, MPEG-4 or WMV9 encoding?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q1-6">Is VOOM STB upgradeable?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-1">Which inputs should the dish and antenna coax cables be connected to?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-2">Which video/audio outputs does the STB have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-3">Which outputs should I use?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-4">What type of DVI cable do I need?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-5">Is HDCP enabled through DVI? Does this mean that component is downrezed?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-6">Can I connect multiple TVs/VCRs/DVRs to one STB?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-7">Which video resolutions does the STB support?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-8">How do I switch the video resolution? Where is that "Red Button"?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-9">Which video resolution should I choose?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-10">Can I watch HD channels on an SDTV set?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-1">Remote</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-2">Which video/audio outputs does the STB have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-3">Which outputs should I use?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-4">What type of DVI cable do I need?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-5">Is HDCP enabled through DVI? Does this mean that component is downrezed?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-6">Can I connect multiple TVs/VCRs/DVRs to one STB?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-7">Which video resolutions does the STB support?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-8">How do I switch the video resolution? Where is that "Red Button"?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-9">Which video resolution should I choose?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q2-10">Can I watch HD channels on an SDTV set?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-1">Where can I get instructions for programming my VOOM remote for my TV and/or VCR?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-2">Can I use a different remote with VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-3">Does the STB have discrete On/Off codes?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-4">Does the Page button work correctly?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-5">Is there an Exit button to exit from any menu?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-6">Does Voom offer a RF/UHF remote?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-1">Local OTA Channels</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-2">Can I use a different remote with VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-3">Does the STB have discrete On/Off codes?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-4">Does the Page button work correctly?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-5">Is there an Exit button to exit from any menu?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q3-6">Does Voom offer a RF/UHF remote?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-1">Does VOOM deliver local channels via satellite?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-2">Which local channels will I be able to receive?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-3">Can I tune to channels that are not listed in my channel map?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-4">Does the STB support multiple maps (multiple DMAs)?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-1">On-Screen Program Guide</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-2">Which local channels will I be able to receive?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-3">Can I tune to channels that are not listed in my channel map?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q4-4">Does the STB support multiple maps (multiple DMAs)?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-1">Does the Program Guide show OTA channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-2">How many days of program information is available?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-3">Can I search the Program Guide by program name?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-4">Can I filter the Program Guide by program type or genre?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-5">I selected "HD only", but certain HD channels are missing. Why is that?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-6">How do I view additional program information?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-7">How do I create a list of Favorite channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-1">The Surf Bar</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-2">How many days of program information is available?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-3">Can I search the Program Guide by program name?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-4">Can I filter the Program Guide by program type or genre?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-5">I selected "HD only", but certain HD channels are missing. Why is that?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-6">How do I view additional program information?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q5-7">How do I create a list of Favorite channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-1">What is the Surf Bar?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-2">How do I select a program with the Surf Bar?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-3">Can I use the Surf Bar to browse through the Favorites list?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-4">The Surf Bar is too small on SD channels. Can I make it bigger?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-1">Program Planner</a> <a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-2">How do I select a program with the Surf Bar?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-3">Can I use the Surf Bar to browse through the Favorites list?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q6-4">The Surf Bar is too small on SD channels. Can I make it bigger?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-1">How do I add a program to the Planner?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-2">How do I view or change the list of scheduled programs?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-3">Can I disable the 15-second warning?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-4">Will the STB automatically power up at the scheduled time?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-1">STB Software</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-2">How do I view or change the list of scheduled programs?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-3">Can I disable the 15-second warning?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q7-4">Will the STB automatically power up at the scheduled time?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-1">What is the STB Software?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-2">Which software version do I have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-3">How do I update the software?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-1">STB Configuration</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-2">Which software version do I have?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q8-3">How do I update the software?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-1">Where do I change system settings?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-2">What are these Audio Compression settings for?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-3">How do I check the signal strength?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-1">Telephone Line Connection</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-2">What are these Audio Compression settings for?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q9-3">How do I check the signal strength?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-1">Do I have to connect my STB to a telephone line?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-2">What is the phone connection for?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-3">Are software updates done over the phone?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-4">I don't have a telephone outlet in my TV room. What do I do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-5">Can I use my Voice over IP (VoIP) phone line with VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-6">At which baud-rate does the STB connect?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-7">I only have a cell phone. Can I subscribe to VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-1">DVR/PVR Questions</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-2">What is the phone connection for?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-3">Are software updates done over the phone?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-4">I don't have a telephone outlet in my TV room. What do I do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-5">Can I use my Voice over IP (VoIP) phone line with VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-6">At which baud-rate does the STB connect?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q10-7">I only have a cell phone. Can I subscribe to VOOM?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-1">Does VOOM offer an HD Digital Video Recorder (DVR)?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-2">Can I use a standalone DVR (or VCR) with my VOOM STB?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-3">Does VOOM STB have a FireWire output?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-4">Will VOOM STB work with my (non-HD) TiVo?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-5">Will VOOM STB work with my (non-HD) ReplayTV?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-1">Troubleshooting</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-2">Can I use a standalone DVR (or VCR) with my VOOM STB?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-3">Does VOOM STB have a FireWire output?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-4">Will VOOM STB work with my (non-HD) TiVo?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q11-5">Will VOOM STB work with my (non-HD) ReplayTV?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-1">My STB has locked up / got stuck on a channel. How do I reboot?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-2">The picture quality doesn't seem to be HD.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-3">I am not getting any local (OTA) channels at all.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-4">I am getting some local channels but not all of them.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-5">I am getting a lot of pixilation and the picture is breaking up.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-6">I am getting BravoHD+ instead of StarzHD on channels 261 and some other channels are messed up too.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-7">Occasionally I get no sound or no picture after switching channels.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-8">Occasionally I see a white spot (stuck pixels) on the screen.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-9">I get white snow screen (or dark screen) for a couple of seconds when switching channels.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-10">Just got my VOOM installed. The clock is off by one hour.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-11">Where can I find the list of known bugs in the STB software?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-1">Hidden "System Configuration" Menu</a><a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-2">The picture quality doesn't seem to be HD.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-3">I am not getting any local (OTA) channels at all.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-4">I am getting some local channels but not all of them.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-5">I am getting a lot of pixilation and the picture is breaking up.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-6">I am getting BravoHD+ instead of StarzHD on channels 261 and some other channels are messed up too.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-7">Occasionally I get no sound or no picture after switching channels.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-8">Occasionally I see a white spot (stuck pixels) on the screen.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-9">I get white snow screen (or dark screen) for a couple of seconds when switching channels.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-10">Just got my VOOM installed. The clock is off by one hour.</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q12-11">Where can I find the list of known bugs in the STB software?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-1">How do I access the Service Menu?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-2">What does the Factory Reset do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-3">Will the Factory Reset help me get missing OTA channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-4">What are possible side-effects of the Factory Reset?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-5">Are there any other hidden menus or screens?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-2">What does the Factory Reset do?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-3">Will the Factory Reset help me get missing OTA channels?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-4">What are possible side-effects of the Factory Reset?</a>
<a href="http://www.satelliteguys.us/showthread.php?t=13946#Q13-5">Are there any other hidden menus or screens?</a>
