Vip211 audio-video "synchronization" problem

aemb

New Member
Original poster
Oct 12, 2006
1
0
Santa Ana, California
I have a new Dish installation of a ViP211 Receiver connected to a new Phillips plasma HD TV (model 42PF9431D/37). The video is connected through component video cables and the audio through L / R cables from the Satellite receiver to the TV.

My problem is that the audio and the video are not "synchronized" in that the audio is not in sync. with the lips of the actors. As a result it looks like a dubbed movie. The problem is present in all channels but appears to be more noticeable in SD channels than HD channels. I have spoken innumerable times to Dish tech support and have tried resetting the receiver by powering down and even had the receiver replaced with another 211 receiver but nothing helps. The Dish technicians say that this is a "known" software issue but have no idea as to when it will be fixed. Does anyone else have this problem and are there any ideas on how to solve it?

Alex
 

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