Upgrade Available

[Boobie1998]

Hi all,

If I would to upgrade my hd-dvr and hd receiver to a genie hd-dvr and 1 genie mini what are the chances I'll get a hr-44? I went online to pay my bill and got a message that said upgrade eligible.

Thanks for all input

 

[Ely]

I think the chances are pretty great since I don't believe they have many of the HR34s left, I might be wrong though, I just got my HR34 replaced with a 44 yesterday btw, night and day difference in terms of speed, I tell you.

 

[raoul5788]

It depends upon what is available to the installer in your area, both may be on his truck. A tip might help persuade him to give you the HR44.

 

[Boobie1998]

I called to get more info. Rep told me my location is whole home ready so a tech visit is not required. He said they can ship it to me and I can swap and return existing equipment. What r my chances on getting hr-44 if I take that option? Just worried about the speed issue like ely and others have mentioned between the 34 and 44 model

 

[raoul5788]

The odds are the same as if a tech brought it to you, except you can't tip the mailman to get the HR44!

 

[Jam3s]

Aside from tipping your tech, I'd recommend you have one come out to install anyways. Nothing ruins genie self-install night like a "no servers detected"

 

[texasbrit]

Keep the HD DVR, add the Genie and return the HD receiver. Not worth replacing the DVR with a Genie client.

 

[Jimbo]

Keep the HD DVR, add the Genie and return the HD receiver. Not worth replacing the DVR with a Genie client.

Agreed ...
He's already paying the dvr fees, all recvrs from that point forward should be dvrs

 

[Boobie1998]

Hi All,

I got the genie to replace my hd box and kept my hd dvr. Just install today. I like the genie box.

Thanks for your help with this thread.

 

[raoul5788]

So which one did you get, the 34 or the 44?

 

[Boobie1998]

I got the 44. So far so good.

 

[Boobie1998]

I just notice tech didn't take hd box. The paperwork says go to directv.com/recycle to get a prepaid label. Should I do that or call them so I can get them back the box. Also an prepaid envelope was left to return access card.

 

[Jimbo]

I just notice tech didn't take hd box. The paperwork says go to directv.com/recycle to get a prepaid label. Should I do that or call them so I can get them back the box. Also an prepaid envelope was left to return access card.

I would call and see if they want the box back, if they do they will send you a box with a return label.

 

[Boobie1998]

I did, their sending a return kit. Thank goodness I didn't recycle it like the instruction said