My U347 came down yesterday and my guide page of my favorites is still frozen on the lowest eight channels. Still can't scroll above or below those eight channels, and I still can't direct input a channel and go to that channel in the guide. It just won't go. After talking with Dish for a LONG time today, we have my Favorites Guide page running normally, but that is only because I had to eliminate all of my collapsible channels like Regional Sports, Sirius music, Pac 12 channels, etc. Once those are gone, the individual guide works that I call My Favorites. Just for grins, we put all of those collapsible channels on a new Favorites Guide page, and you can't scroll up or down or direct input when the channel groupings are collapsed. Interestingly, if you open up all the channels on all the channel groups, i.e. expand everything, the scrolling up and down and direct channel entry work correctly. But, next time you turn off your H3, when you start it up again, all the channel groups have collapsed again. My contact had not seen any of this before, but was able to duplicate it on his H3 at work, so the issue is being written up. So it just goes on and on...