Well, let's start from the beginning. Is your home dish also a 1000.4 EA? If not then you need to run a check switch on the receiver after connecting it to the new dish so that it can recognize the internal switch on the dish. Next, do you have the dish perfectly level (front/back and left right)? Third, do you have the correct elevation and skew set on the dish? Once you have all of those things done, then you can start trying to aim it left and right. The dish pointer app will give you a very good idea of where to start but you'll need to make small slow movements to the dish to zero in on the satellites (don't forget to give the receiver a few seconds to recognize your movement and update the scale - I'm assuming you are just using the dish receiver scale to aim and that you don't have an external meter). If you haven't ever aimed a triple LNB dish before, you'll be amazed at the difference a small movement will make.