As a recent dish customer
Pros
1. 722 and the 722k are greatly superior to the HR2x series. In terms of being function and speed. Also if you use OTA the ota implemation is better on the 722 vs HR2x+AM21
2. Depending on where you live you may qualify for Eastern Arc dish, all channels SD and HD are mpeg and there is a slight PQ inmprovement over there mpeg2 feeds .
3. Currently has my HD premuim movies channels
Cons
1. Fees Fees Fees, 7 dollar HD lease fees per box, 5 dollar dvr fees per box , oh yeah phone line connection fees 5 dollars ( now if your using all the latest recievers that support DishComm you just need to plug one reciever into a router so it can call phone and via dish comm the other recievers can make use of that connection )
2. HD enabling fee if you ever decide too cut back do to bad times well they are going to slap you with an HD enabling fee so you pay a HD fee 7 dollars if you dont subscribe to hd if you have one of there hd boxes. that is on top of the 7 dollar lease fee.
3. The 922 is still way off. Also as neat as it is at this years CES and probably win award most of the features probably will never make it see the 721 thread where I show the press release on the 721 and all the features it was supposed to have ( as shown at ces ) and what they ended up shipping. So if your hoping for uber cool hardware like that dont expect it but the 722/722k are excellent recievers.
4. Thank you for calling India, tech support is pretty much american but billing ( and yes you will probably have billing issues now and again ) are all handle by indians who can barely say Hello my name is tom.
5. After many years you get tired of trying to deal with indians and for every major thing you try to get done you end up writing
ceo@dishnetwork.com to have a ceo csr handle your problems.