I wonder what the "agenda" was? The program works great and benefits both DirecTV and the enthusiast community. It's purely voluntary and optional to participate. The only technicality I could see is they say the CE window is 11:00 pm - 2:30 am Fri/Sat nights. Well it's hardly ever at 11... It's more like 11:30. If they have a problem with that then just program it in their head to not expect to check for CE streaming until 11:30. Are they trying to suggest downloading CE in other ways (like load it from a USB stick or networked receiver via TFTP or something?). A front line CSR is the wrong way to suggest those things. A simple PM to Earl Bonovich, Doug Brott or one of the mods would be the route for those types of suggestions.
Other than that, what kind of "agenda" could it be?
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