In addition to my previous question, can one opt to add a second dish with swm LNb instead of going swm16 switch to accommodate more than 8 tuners...
Also, got the following email response from customer service related to self install of genie... My take on this is I'm better off ordering from solid signal and calling in the activation ?
Dear Mr Xxxxxx,
My name is Xxxxx and I am an email specialist from DIRECTV’s Email Department. Thank you very much for writing back. I understand your concern about the installation fee. I assure you that I am going to resolve this issue today.
While we cannot discount the fact the you are able to do the installation yourself, our system automatically determines if your order requires standard professional installation. Also, some equipment could not be processed without including a standard professional installation specially if this is going to be an advance equipment.
Professional installation is also required to ensure functionality of your system. Customers who had a technician install the equipment typically have fewer technical concerns post-installation.
DIRECTV installation is fast, straightforward, and comprehensive. Our technicians are well-trained to ensure that the installation of your system is seamless.
Thank you once again for choosing DIRECTV as your service provider,Have a wonderful day!
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