Hope someone has a cure.
Customer recently remodeled their condo, the entertainment has moved from east wall to west wall. so, I have to trust the customer what he said. This highrise building does has cable, I had the diplexer placed at cable room for both cable and satellite and inside the unit does split to two line for cable and satellite input.
All in working condition when other components pluged to the power such amplifier, phono, new Sony HDTV,. CD player, but dvd/vcr combo box not work right, rca cable from dvd/vcr output direct to tv's video 1 or 2 port produce nothing, but plug the video cable to component Y port from the dvd/vcr box, the TV will has the black and white picture but no sound, tell customer try to use the component cable and see what happen, now, to the satellite part.
All cables connected, turned on the receiver, after receiver boot, then front panel light is flashing, the whole thing flash, then it dime to just one digital letter flash, sound to me is the power supply section has problem or someone messed up the wire from cable room to unit, but its not after I checked the cable from cable room to condo unit, seems no messsing, disconnect incoming cable from satellite to receiver, replug the power and reboot, all light stayed for few second then flashing again, disconnect video cable from tv to receiver, yes, light up stayed a while then again flashing again, then dime again. this test, no matter the receiver connected or disconnected to anything, it just not working right. cable side working no problem.
If I disconnect incoming cable, turn on the receiver it will tell no signal in normal, but not flashing, so I finally tell customer will bring in a new receiver and took the suppose bad receiver home and check what the problem, but but, when I connected everything and power up, everything is working without problem at my home. Do you guy think the power souce problem at customer home ?? But other components are working without problem and just the satellite receiver and maybe dvd/vcr combo box.
Customer recently remodeled their condo, the entertainment has moved from east wall to west wall. so, I have to trust the customer what he said. This highrise building does has cable, I had the diplexer placed at cable room for both cable and satellite and inside the unit does split to two line for cable and satellite input.
All in working condition when other components pluged to the power such amplifier, phono, new Sony HDTV,. CD player, but dvd/vcr combo box not work right, rca cable from dvd/vcr output direct to tv's video 1 or 2 port produce nothing, but plug the video cable to component Y port from the dvd/vcr box, the TV will has the black and white picture but no sound, tell customer try to use the component cable and see what happen, now, to the satellite part.
All cables connected, turned on the receiver, after receiver boot, then front panel light is flashing, the whole thing flash, then it dime to just one digital letter flash, sound to me is the power supply section has problem or someone messed up the wire from cable room to unit, but its not after I checked the cable from cable room to condo unit, seems no messsing, disconnect incoming cable from satellite to receiver, replug the power and reboot, all light stayed for few second then flashing again, disconnect video cable from tv to receiver, yes, light up stayed a while then again flashing again, then dime again. this test, no matter the receiver connected or disconnected to anything, it just not working right. cable side working no problem.
If I disconnect incoming cable, turn on the receiver it will tell no signal in normal, but not flashing, so I finally tell customer will bring in a new receiver and took the suppose bad receiver home and check what the problem, but but, when I connected everything and power up, everything is working without problem at my home. Do you guy think the power souce problem at customer home ?? But other components are working without problem and just the satellite receiver and maybe dvd/vcr combo box.
