Most posters in this thread are well aware of how much fun I had trying to get D* installed. Everything has been going great and I noticed off the bat there was no ground wire from the Dish to a ground. When the installer left he left behind a piece of paper for any service issues to call the service manager complete with ext. At first I called the guy who sold me the system and he acted like it was no big deal there was no ground. So a few days later I called the service mgr complimenting the installer and stating there was no ground wire ran. Today is about 7 days later and no response. This is kinda irritating because the paper with service manger ph# on it states in "If you get my voice mail, leave a message. I WILL CALL BACK." So called again just now stating no return call even though the paper says you would call back in caps. In the message I stated that we had some yard work done that required an inspector to come out and he noticed the Dish not being grounded and told him they were coming out to fix this. They can't dispute that because we really did have yard work and have mounds of dirt in the yard from a replaced sewer line.
Yes I could run the ground wire myself, but the Dish is on the roof and I only have a 6' ladder and don't want to kill myself. If I still don't get a response will calling D* corporate help any?
Yes I could run the ground wire myself, but the Dish is on the roof and I only have a 6' ladder and don't want to kill myself. If I still don't get a response will calling D* corporate help any?