Are you guys using the satellite list that comes with firmware 0.9.5308 or later? This issue should not be happening if you are using the latest firmware. Please note that if you had channels scanned in with a firmware older than 0.9.5308, you will need to do a factory reset once the latest firmware is installed as the old list will still be used.
The best way to correct this issue is to reconfigure and scan all of your satellites again via the following procedure:
1. Download the latest firmware from one of the many AzBox firmware mirrors such as
AZBox Snapshots on a USB stick. At this time, the latest version is 0.9.5309.
2. Make sure the firmware is renamed from azbox-0.9.5309-patch.bin to patch.bin on your USB stick. The patch.bin file must also be saved at the top level of your USB stick and NOT in any folder in order for the receiver to detect it.
3. With the back switch off on your unit, insert the USB stick in any USB port and turn on the back switch
4. Once you see the blue screen, select "FORMAT APPLICATION AREA". This acts as a factory reset and will remove any corrupted settings.
5. Once the formatting is completed, return to the main menu and select USB and press OK to proceed in installing the latest firmware.
6. Once the firmware is installed and the unit reboots, quickly remove your USB stick from your unit.
7. Your unit should boot and bring you to the settings screen after a minute or two. Please note that the receiver will most likely be in PAL mode at this time so you may not see any image on your TV. In order to switch to NTSC again, press the following keys on your remote control:
- Resolution
- OK
- Right arrow
- OK 3 times
Please let me know if you continue experiencing issues.
Regards,
PwrSurge