OK, I am new to satellite so I apologize.
I has dish installed about a month ago to two TV’s. One line coming in the house goes directly to my living room and the other to my son’s room upstairs. I told the installers I would be adding an YV in my bedroom and they said no problem just split the signal. I called dish and asked what I needed to do this and they sent me a 1000 MHz splitter... I split the line going to my son’s room in the attic, installed the splitter and now have a line going to my son’s room and my room (each have a VIP211K). I get everything but HB. I called Dish back and to talk to and “level 2” tech, he said I would have to pay to have them come back out and re-install a new system but I should try installing a 3000Mhz splitter just to see if it works seeing I get everything but HD. What do I do?
I has dish installed about a month ago to two TV’s. One line coming in the house goes directly to my living room and the other to my son’s room upstairs. I told the installers I would be adding an YV in my bedroom and they said no problem just split the signal. I called dish and asked what I needed to do this and they sent me a 1000 MHz splitter... I split the line going to my son’s room in the attic, installed the splitter and now have a line going to my son’s room and my room (each have a VIP211K). I get everything but HB. I called Dish back and to talk to and “level 2” tech, he said I would have to pay to have them come back out and re-install a new system but I should try installing a 3000Mhz splitter just to see if it works seeing I get everything but HD. What do I do?