I've been planning to Dish it up for months now and finally got my wiring complete and called today and now I'm really confused about what the Dish rep is telling me, would someone please confirm whether this is correct or not.
I currently have 2 receivers (811 & 301). According to the Dish website it says that I am eligible to Dish it Up for a max of 2 Receivers or 3 Tuners. I wanted to swap the 811 for a 622 and swap the 301 for a 211. The Dish reps I spoke with absolutely would not do this. They told me that I would have to trade in both current receivers to get a 622. They said if I wanted an additional receiver above the 622 that I would have to purchase it.
I am a 6 year subscriber and want to increase my packaging and I am readinyg the details directly from their website and it is not matching what they are telling me on the phone. Someone please confirm what I should be allowed to do with my 2 existing receivers.
I currently have 2 receivers (811 & 301). According to the Dish website it says that I am eligible to Dish it Up for a max of 2 Receivers or 3 Tuners. I wanted to swap the 811 for a 622 and swap the 301 for a 211. The Dish reps I spoke with absolutely would not do this. They told me that I would have to trade in both current receivers to get a 622. They said if I wanted an additional receiver above the 622 that I would have to purchase it.
I am a 6 year subscriber and want to increase my packaging and I am readinyg the details directly from their website and it is not matching what they are telling me on the phone. Someone please confirm what I should be allowed to do with my 2 existing receivers.
, remember I had thought I paid for one year of programming, before I was able to get them to credit my bill! To make a very long story short. After many TC''s with DISH - "I'm sorry sir, you were told the wrong information", I am now stuck with a $6.00 monthly VIP211 lease fee for as long as I have this receiver as well as a monthly $6.00 HD enabling fee-because I have the Family Pack, old HD pack and Voom. Also to add insult to injury, I have not been able to receive the additional HD channels-would have to change my programming package, again, had been told by TEC support that I would be able to receive these channels when they became avalable(Notice: I did not change any programming-did not have these fees with the 811)
-it's taken me 6 TC's with Dish, many hours, including a TC with an executive office rep to have them remove the $6 lease fee until September-I still have the $6.00 HD fee-because I have the VIP receiver, did not have this with the 811.:down Again I will try this rout and let satelliteguys know the results.
