Both sites seem to be doing the same thing.
Tried both live tv and recorded content.
I can log in fine,
I can see my DVR fine,
Pick a show fine,
Then it starts playing whatever is on live on SHO2, logo in the corner of screen.
While displaying the show I picked info.
Heck I don’t know what its doing?
Got ya.. Ok.. that sounds normal ... for the first few seconds.. upto a minute or two .... if it never starts playing your content, close the playback window (Dish Remote Access) or hit the guide (dish online) and try to access that content again.
Though I'd rather point you at Dish Remote Access because its less a problem with LiveTV & DVR stuff than is DO .. dish online.. you click the wrong part of your "DVR" saved item, and its action then is to link you to any content it can find on line.. a prime example (dishonline) of this for me is Late Late Show w/Craig Ferguson .. if I click on that initial "headline" entry for Craig .. it takes me to the next page, opens a windowed area as if to present my DVR playback window.. but puts a graphic in there of a shot of Craig.. if I click the play button at that point ... I'd be getting content from HULU not my DVR .. in DO you'd actually have to "open" the Header entry ... to show the individual recordings, and there click on the micro-sized "Play" icon for it to start that one specific episode..
But... that's not really what we're dealing with I suspect.. what I think you're seeing is the standard "lets connect 'thoot12' to his DVR in progress.. and then we'll get the stream content coming into him"
With Dish Remote Access usually this is 30 seconds or less.. with Dish Online.. I've seen the issue repeatedly not play my content ... despite closing and re-opening the browser ... etc... and with DRA ... if it did that.. I would just (below the video playback window) navigate to the same content, and select the Play on Web option again.. or close down the view window (when dealing with multiple episodes of the same show) and select the item to play again.. rarely did the problem happen more than twice in a row..
**and usually ** if it did happen a third time, I would manually log out of Dish Remote Access, and then restart my browser, go back into DRA and try again which would usually have cleared up the problem.
If that doesn't work.. then you should PM one of the Dish IRT and ask them to get with MATT to have your account wiped on the respective servers..
All of that breaks down with DishOnline.. as of my last check, DO no longer goes through the same process and DO may not have options through Dish IRT to fix user account problems yet.. don't know for sure.. don't even know if the Dish IRT team knows that DishOnline started going through the amazon cloud ...