Satellite Transponders N/A

[Johnnybeach]

I am using my Directv oval dish with 3 LNBs only to get the off air TV guide and local TV programs and I have two H10 receivers and a separate cable to each and all of a sudden I get a page that says "Acquiring info from Satellite" and when I go through the set up again the transponders all say "N/A". Because both boxes are doing the same thing I presume the problem is with the LNB, correct? If I need a new LNB, does it have to be the same LNB or are there other brands that I can use? My dish is KT1. I'm sure there is not a splitter involved, the cables go directly to the receivers from the LNB.
Thanks for any advice,

Johnnybeach

 

[texasbrit]

Probably pointing at the wrong satellite

 

[Johnnybeach]

Probably pointing at the wrong satellite

I've had it set for many years and I can't see that it came loose and re-positioned itself but I can double check. Even if it moved a little bit it should show something?

Thanks,

John

 

[raoul5788]

to Satelliteguys John!

The satellites you are pointing at are 22,000 miles away and about the size of a bus, so the aim is critical. I'm assuming you have the older Phase III type dish, yes? It looks like this: Check the signal strengths in the menu. What do you get?

 

[Johnnybeach]

to Satelliteguys John!

The satellites you are pointing at are 22,000 miles away and about the size of a bus, so the aim is critical. I'm assuming you have the older Phase III type dish, yes? It looks like this:View attachment 129052 Check the signal strengths in the menu. What do you get?

That's my dish! All I can do is get on top of the roof and double check all of the placements. Tilt, Elevation, Azimuth.

 

[raoul5788]

All I can do is get on top of the roof and double check all of the placements. Tilt, Elevation, Azimuth.

In the menu you can check signal strengths. Your H10 is so old I don't remember the exact process.

 

[Johnnybeach]

In the menu you can check signal strengths. Your H10 is so old I don't remember the exact process.

I can see the menu in the set up and that's where all is N/A.

 

[raoul5788]

Here's a link to the manual: http://www.directv.com/learn/pdf/System_Manuals/DIRECTV/DIRECTV_H10.pdf

 

[raoul5788]

Okay, if both the receivers are showing N/A, you might have a loose connection or a bad lnb. Google the model number, there should be replacements available on eBay or the like. If you see a Directv van, he will have several old ones he would be happy to give to you.

 

[raoul5788]

Is this a slimline or Phase III dish?

 

[Jimbo]

Okay, if both the receivers are showing N/A, you might have a loose connection or a bad lnb. Google the model number, there should be replacements available on eBay or the like. If you see a Directv van, he will have several old ones he would be happy to give to you.

I doubt any of them have ones that old.

 

[raoul5788]

I doubt any of them have ones that old.

A Phase III lnb? The truck I saw the other day had a half dozen in it.

 

[Jimbo]

A Phase III lnb? The truck I saw the other day had a half dozen in it.

He needs to clean his truck out then.
Seeing they won't be putting them in, he clearly wouldn't STOCK one.

 

[goaliebob99]

I've had it set for many years and I can't see that it came loose and re-positioned itself but I can double check. Even if it moved a little bit it should show something?

Thanks,

John

A good windgust can knock it off alignment. A movement of 1/2 an inch can cause you to completley loose signal with no trace.

 

[Johnnybeach]

Thanks raoul5788 for the link to the manuals, one can never have too many of them. I found a great website for the satellite directions. It gives a Google Map of my house and the direction to point the dish: dishpointer.com/. I can buy a new TRI LNB for $30.00 on ebay. The TRW Swapmeet might have it, I'm sure, but that isn't until the last Saturday of the month and a guy on Craigslist will sell a used LNB for $25.00 and I don't see many Directv trucks around and garage sales are also a possibility but a new unit sounds the best and for not much more. I put a ladder to the house and checked the settings for Azimuth, Tilt and Elevation. Azimuth comes in True and Mang so I aimed the dish at my next door neighbors chimney like the map indicates. Still no numbers so it must be that the LNB unit is bad. We had record heat last week in the LA area and that might explain why the breakdown. The LNB was used when I got it maybe ten years ago.
Thanks for all the replies and keep them coming,

Johnnybeach

 

[raoul5788]

He needs to clean his truck out then.
Seeing they won't be putting them in, he clearly wouldn't STOCK one.

I thought the same thing.

 

[Johnnybeach]

I bought a new LNB after pointing the dish to where the Directv screenshot said but I had to go to DishPointer.com to get additional numbers as to the Elevation, Azimuth, and Tilt. It turned out that the Tilt, -23.8° worked whereas the Tilt, 101.9°, given by the screenshot didn't. It worked at 101.9° for years. I tried the two older LNBs and they also picked up she signals. So, egg on my face. It took several hours of going up and down the ladder. I've got the two older LNBs on Craigslist and maybe I'll recoup my expense. In the meantime, the center wire in one cable broke but I had a spare including a Coax F-Connector. I need to get a F-Type adapter to connect the new cable. Now I'm using a signal splitter.

Thanks for all the help,

Johnnybeach

 

[Jimbo]

I bought a new LNB after pointing the dish to where the Directv screenshot said but I had to go to DishPointer.com to get additional numbers as to the Elevation, Azimuth, and Tilt. It turned out that the Tilt, -23.8° worked whereas the Tilt, 101.9°, given by the screenshot didn't. It worked at 101.9° for years. I tried the two older LNBs and they also picked up she signals. So, egg on my face. It took several hours of going up and down the ladder. I've got the two older LNBs on Craigslist and maybe I'll recoup my expense. In the meantime, the center wire in one cable broke but I had a spare including a Coax F-Connector. I need to get a F-Type adapter to connect the new cable. Now I'm using a signal splitter.

Thanks for all the help,

Johnnybeach

You've got your numbers mixed up, but thats ok, seeing you got it working ...
That said, your numbers are just OK for thre 101 Sat
What are the readings for the rest ?

 

[Johnnybeach]

The numbers for the 110° and 119° are N/A. I don't want to press my luck and fool around on the roof trying to make the exact, precise setting. I was able to get the local programming by doing a Reset Everything and making sure I did the Primary and Secondary locations. I used two nearby online of sight zip codes. So far I'm getting want I want. How much better should they be?

 

[raoul5788]

101 numbers should mostly be in the mid to upper 90s. In your area they tend to be lower, more like upper 80s to lower 90s.