We had an uncommon thunderstorm here in So Cal this morning and a momentary power outage.
That was enough to shut down my 2 HWS. My wife was watching one ad it came back up on its own in a few minutes.
A couple hours latter I checked the other one. It was stuck on the starting up screen. After a few minutes I tried the red button reset. No joy. I try pulling the plug for 30 seconds. Still no joy. While waiting for the starting up screen to go away I called Dish. Now counting 6, 7, 8 minutes since the power reset, the best the Dish CSR could come up with was 1. Don't stack the HWS on top of other components, even if they are off. The heat may cause a shut down. This HWS has been working great on top of this stack since Christmas.
2. I can send you a new HWS to replace yours (with over 800 recordings on the HD).
Then I remember reading here that EHDs attached to the HWS can extend the start up time. A couple minutes later, after turning off the 2 EHDs I have connected, I am watching TV.
If it weren't for my CRS, I could have skipped the call to Dish.
Satellite Guys rocks.
That was enough to shut down my 2 HWS. My wife was watching one ad it came back up on its own in a few minutes.
A couple hours latter I checked the other one. It was stuck on the starting up screen. After a few minutes I tried the red button reset. No joy. I try pulling the plug for 30 seconds. Still no joy. While waiting for the starting up screen to go away I called Dish. Now counting 6, 7, 8 minutes since the power reset, the best the Dish CSR could come up with was 1. Don't stack the HWS on top of other components, even if they are off. The heat may cause a shut down. This HWS has been working great on top of this stack since Christmas.
2. I can send you a new HWS to replace yours (with over 800 recordings on the HD).
Then I remember reading here that EHDs attached to the HWS can extend the start up time. A couple minutes later, after turning off the 2 EHDs I have connected, I am watching TV.
If it weren't for my CRS, I could have skipped the call to Dish.
Satellite Guys rocks.