My co-worker upgraded to a HR21 receiver. They have an older Samsung model HDTV, and when the installer set up the remote it controls the volume, but does not turn the tv on and off. I know, minor inconvenience, but they hate having to have a separate remote just to turn the tv on and off. I went over at lunch to try and help out. When I did the remote setup it said there were 12 codes (I think from my memory) but it only displayed around 8 or 9. None of these codes worked. We went to the DirecTV site and it listed 30-40 codes, but none of those worked either.
Any ideas?
Any ideas?