Remote Access Iphone App can't show My DVR

[cditty]

Is anyone else having this problem?

I can see it from my desktop, but the iphone app gives me the not connected error.

 

[cditty]

Can someone please tell me if this is working for them, so I at least know the problem is on my end?

 

[AKGolf]

From my desktop I have a 722 and 922 defined and can access them. From the iPhone app, I can see the 722 and another receiver(probably a 211 or 622), but not my 922.

 

[cditty]

Thanks. I have went back and forth with dish tonight. My receiver has an ip and shows connected online. I can even download from dishonline. No connection from app or computer.

 

[stimpson]

Which App are you using? The new Dish App, or the one Mike created? Mine does the same thing when I used Mikes App. All I had to do was select my other DVR or select grid or something else from the drop down on the top right hand side, the reselect my DVR and it connected to it then.

 

[cditty]

Its not accessible on the actual Dish app or my computer. They were at a loss on the tech chat last night. Told me everything seems good. They did not understand how it could call home and download content, but not work in remote access. My guess is that my account is screwed up somehow on their end.

There have been no changes to my home network and the box gets ip just fine.