Remote 54.1 problem

[bnewt]

Have this new remote but it will not operate hws
Batteries are good
What steps do I need to take to have it function with her and then tv?

 

[Bobby]

Have this new remote but it will not operate hws
Batteries are good
What steps do I need to take to have it function with her and then tv?

Power on the Hopper/Sling. Press the Sys Info button on the Hopper. Press the Satellite button on the remote. You should hear three beeps. That should pair the remote to the Hopper.

 

[bnewt]

Thank you