I have a similar problem with rain fade here in Amarillo, Texas. My 1000.2 dish was installed on 6/30. I have had the installer back out here twice to repeak the dish. The last loss of signal was last Wednesday AFTER the last repeaking. I have had three chats with Dish Technical Support on the issue. The last one was yesterday afternoon. I was summarily dismissed by the Tech with the following quote: "I am sorry during heavy storms you will lose signal, it will continue lose signal; I am very sorry for the inconvenience; have a wonderful day!" The chat was then terminated by the Tech! What great customer service!! Since it is just less than 30 days since I installed this piece of junk, is there any way I can get the service cancelled or am I stuck with watching lost signal for the next two years? Some of the clear weather numbers for different transponders on the three satellites are as follows:
110
TXPR 14,15,16,21
ss 55,60,57,65
119
TXPR 14,15,16,21
ss 61,73,71,76
129
TXPR 17,18,25,29
ss 53,52,52,53
They tell me these are "good" numbers. I sure hate to spend the next two years watching the screen say " acquiring from satellite 129". It is going to be great. I am an old C-bander who has had a BUD since 1985. Guess I am spoiled by the great C-Band reception/PQ. Sorry it had to go away. BTW, the last LOS was during a shower; not a heavy downpour. I had about 3 drops of rain in my rain gauge when it was all over with.