Hello peeps,
I am in the market to ditch Comcast as my tv provider since I'm paying ridiculous money. I would have to keep them for internet, but that is fine, I can deal with that. So I have been looking for options to replace my cable tv. I contacted DirectTV and had everything set up to have them come out and install a dish and I was pretty happy with my deal, then came the installation. I had an install time scheduled between 8-12. Got a call around 11:15 to say they would not be out until maybe after 2pm. Strike one. The Installer came out, I told him what I needed (4 tvs, 1 with DVR, 3 HD receivers). After seeing this, he said "Ok, let's go and see if we can actually see a signal". Now I'm thinking he should had done that FIRST. Strike Two. He then took out his little contraption to locate the satellite. He said that I have 3 trees directly in the way of the signal. Ok, so now I have wasted a day of my personal vacation time to have them come out and tell me they can't hook me up...Strike Three.
On to Dish Network and a question. Can anyone tell me if the dish installation is in the same direction as DirectTV? I tried to talk to their customer service and all they seemed to want to do was sign me up. I asked specifically if the direction of their dishes are the same as DirectTV since I know there are BIG ASS trees in the way. I am NOT going to take another day off from work if they can't tell me this. I live in Southern New Hampshire and just need to know the general direction that the satellite will have to point. I downloaded the Dish Align app for the iPhone just to see if I could in fact have any type of service, however I do not know which satellite that Dish Network uses.
Any help at all would be appreciated. Does Dish have to be pointed towards the southwest like DirectTV? Can someone tell me which satellites I would have to point to? I would love to give Dish my money, but I'm not going to waste yet another day for them to come out and tell me they can't do it. I would rather like to know in advance that they can't do it.
I am in the market to ditch Comcast as my tv provider since I'm paying ridiculous money. I would have to keep them for internet, but that is fine, I can deal with that. So I have been looking for options to replace my cable tv. I contacted DirectTV and had everything set up to have them come out and install a dish and I was pretty happy with my deal, then came the installation. I had an install time scheduled between 8-12. Got a call around 11:15 to say they would not be out until maybe after 2pm. Strike one. The Installer came out, I told him what I needed (4 tvs, 1 with DVR, 3 HD receivers). After seeing this, he said "Ok, let's go and see if we can actually see a signal". Now I'm thinking he should had done that FIRST. Strike Two. He then took out his little contraption to locate the satellite. He said that I have 3 trees directly in the way of the signal. Ok, so now I have wasted a day of my personal vacation time to have them come out and tell me they can't hook me up...Strike Three.
On to Dish Network and a question. Can anyone tell me if the dish installation is in the same direction as DirectTV? I tried to talk to their customer service and all they seemed to want to do was sign me up. I asked specifically if the direction of their dishes are the same as DirectTV since I know there are BIG ASS trees in the way. I am NOT going to take another day off from work if they can't tell me this. I live in Southern New Hampshire and just need to know the general direction that the satellite will have to point. I downloaded the Dish Align app for the iPhone just to see if I could in fact have any type of service, however I do not know which satellite that Dish Network uses.
Any help at all would be appreciated. Does Dish have to be pointed towards the southwest like DirectTV? Can someone tell me which satellites I would have to point to? I would love to give Dish my money, but I'm not going to waste yet another day for them to come out and tell me they can't do it. I would rather like to know in advance that they can't do it.