Question about weird black box that pops up with the d10

[ZTaylor]

My father-in-law has the d10 and the past few months he will have a black box pop up about the 1/3 the size of the tv screen and it will have a web address in it of the channel that he is watching. Sometimes the address will repeat over and over inside the box. It looks like dos text.
I believe that it only happens while watching the movie channels like starz, but I could be wrong.
Has anyone else seen this, and can he get rid of it?

Thanks

 

[Newshawk]

That is a teletext box. It is related to closed captioning. It's not coming from the receiver, it's coming from the TV. You need to turn off the closed captioning function.

 

[ZTaylor]

That is a teletext box. It is related to closed captioning. It's not coming from the receiver, it's coming from the TV. You need to turn off the closed captioning function.

LOL that was the trouble, thanks so much.

Somehow my mother-in-law was messing wth the tv remote and changed that setting without knowing it. They still dont know how to set the clock on the vcr.

I went to their house over new years and changed that setting, my father-in-law said that he would jump over the house if that fixed it.
Well its been three days and no black box.

Told my my father-in-law that he better get in shape cause its going to be a pretty good jump.

Thanks again.

 

[100144618]

LOL that was the trouble, thanks so much.
Somehow my mother-in-law was messing wth the tv remote and changed that setting without knowing it. They still dont know how to set the clock on the vcr.
I went to their house over new years and changed that setting, my father-in-law said that he would jump over the house if that fixed it.
Well its been three days and no black box.
Told my my father-in-law that he better get in shape cause its going to be a pretty good jump.
Thanks again.

See? Now if only the folks that called *US* with this problem would **listen** and do the same friggin' thing, everyone would be a whole lot happier.